GARNI - Assistant Restaurant Manager

CoralTree Hospitality • Orlando, FL

6d • Onsite

About The Position

This is a floor leader position that assists in the daily operations of the Restaurant, Bar Service, Pool, and In Room Dining to ensure optimum performance, exceptional guest service, and maximum profitability. You will train and motivate staff to provide amazing guest experiences. At CoralTree Hospitality, we're committed to enriching your career and life experiences through unparalleled benefits that support your personal and professional growth. Joining the CoralTree team means gaining access to an exceptional benefits package designed with you in mind. Join us and discover a workplace where your contributions are valued and rewarded every day.

Requirements

• Bachelor’s degree in Hospitality or Food & Beverage industry. Knowledge.
• Alcohol service and Food Handler certifications are required.
• Minimum of three years supervisory experience in the Food & Beverage industry required; or equivalent combination of education and experience.
• 3-5 years of restaurant management experience is required; full-service dining and hotel experience preferred in a luxury setting.
• Professional, team player, polite manner, a neat and clean appearance.
• Excellent communication skills, highly organized with strong attention to detail.
• Must be able to work evenings, weekends, and holidays.
• Certified Professional Food Managers certification.

Nice To Haves

• Familiarity of restaurant terminology and food service techniques is preferred.
• UKG (timekeeping system), Micros, OpenTable, Revinate, Alice knowledge preferred.

Responsibilities

• Maintains fine dining service standards, assists servers and hosts on the floor during service periods, and supervises restaurants where applicable.
• Ensures guest and team members’ satisfaction while assisting on the floor.
• Monitors team members to ensure performance expectations are met.
• Trains team members to follow restaurant procedures and sequence of service.
• Provides feedback to team members based on observation of service behaviors.
• Supervises restaurant and all related areas in the absence of the General Manager.
• Participates in department meetings by communicating a clear and consistent message regarding the department departmental goals to produce desired results.
• Ensures all team members have proper supplies, equipment, and uniforms.
• Communicate to Chef and Managers on any issues regarding food quality and services levels.
• Assists in ensuring compliance with all restaurant policies, standards, and procedures.
• Monitors alcohol beverage service in compliance with local laws.
• Performs all duties of the restaurant team members and related departments as necessary.
• Opens and closes restaurant and bar; ensures all the side-work is executed properly.
• Interacts with guests to obtain feedback on product quality and service levels.
• Encourages team members to provide excellent customer service and with Wave Service standards.
• Handles guest problems and complaints, seeking assistance from supervisor as necessary.
• Conducts inventories to maintain par levels.
• Ensures all end-of-day cashouts are completed correctly, sends out end-of-day reports via e-mail.
• Shows impeccable knowledge of the menu and wine list, able to offer pairing suggestions to restaurant guests.
• Works with the following software applications: OpenTable, Micros Symphony, Alice, Microsoft Office.

Benefits

• Team Member Travel Program, where you'll enjoy complimentary and discounted stays at CoralTree Hospitality properties, allowing you to explore new destinations effortlessly.
• UNLIMITED Friends and Family discounted rates, creating unforgettable memories together.
• Comprehensive Health Coverage: Take charge of your well-being through our pre-tax flexible benefit plan, covering healthcare and dependent care expenses, tailored to your needs. Our comprehensive medical, dental, vision, life, and disability benefits, including pet insurance ensures peace of mind for you, your family, and your furry companions.
• Plan for tomorrow with our 401(k) plan, complete with a company match, empowering you to build financial security.
• Navigate life's challenges with confidence through our Employee Assistance Program, providing support when you need it most.
• Enjoy a balanced lifestyle with paid vacation, sick days, and holidays, giving you time to recharge and celebrate with loved ones.
• Access team member discounts from top industry brands in travel, entertainment, and retail, including Apple, Live Nation, Samsung, Hertz, and more, making every day a little more extraordinary.
• Benefit from special rates at the Lake Nona Performance Club, enhancing your wellness journey.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level