Assistant Shelter Manager - Boston Adoption Center

MSPCA-Angell CareersBoston, MA
43d$55,000 - $70,000Onsite

About The Position

We are looking for an experienced applicant for the position of Assistant Manager at our Boston Adoption Center. The Assistant Manager will work alongside the Shelter Manager and Director of Operations to oversee the adoption center staff and volunteers to ensure that the daily care needs of animals at the adoption center are met. If you are adept at communication, organization, love a fast paced environment and have the ability to motivate and inspire our Animal Adoption Center team, you are the applicant we are looking for. The Assistant Manager is responsible for overseeing the daily interactions with the public, including adoptions, surrenders, and euthanasia counseling while upholding the greatest level of respectful and positive customer care. The Assistant Manager will also assist the Shelter Manager with the support and development of the adoption center staff and help to manage training, scheduling, time keeping, and performance reviews. The Assistant Manager will serve as a role model and reinforce a positive approach and culture to interactions with staff, volunteers, visitors and members of the public. The salary range for this position is $55,000 - $70,000, with flexibility based on qualifications, experience, and other relevant factors. ABOUT THE BOSTON ADOPTION CENTER: The MSPCA is the largest animal welfare organization in the state - caring for and placing over 11,000 animals annually across our four adoption centers. The Boston Adoption Center is home to our low cost community clinic and a robust community outreach program. We also care for and place into homes over 2,000 animals each year with a 92% live release rate. Take a virtual tour!

Requirements

  • 1 year of management/supervisory experience (preferably in non-profit work)
  • 2 years of experience working in animal shelters, veterinary services or equivalent social services field
  • deep sense of compassion and a strong desire to help both animals and people
  • ability to maintain a positive work environment
  • attention to details and strong communication skills

Nice To Haves

  • proficiency in Spanish

Responsibilities

  • oversee the adoption center staff and volunteers
  • overseeing the daily interactions with the public, including adoptions, surrenders, and euthanasia counseling
  • assist the Shelter Manager with the support and development of the adoption center staff
  • help to manage training, scheduling, time keeping, and performance reviews
  • serve as a role model and reinforce a positive approach and culture to interactions with staff, volunteers, visitors and members of the public

Benefits

  • BCBS health insurance
  • dental and life insurance
  • a 403(b) retirement plan
  • tuition reimbursement
  • paid holidays
  • sick and vacation time
  • employee discounts for pet health care
  • pet food
  • free on-site parking
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