About The Position

SEASONAL POSITION At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team! What you get to do: As an Assistant Supervisor for the Day and Resident camp programs, you’ll make a significant contribution to our overall camper experience by helping train and mentor camp counselors; supervise the day-to-day operations of the camp programs; and create a healthy and safe environment for both campers and staff. In all you do, you’ll enthusiastically represent SeaWorld by displaying a positive attitude, high level of energy and commitment to quality.

Requirements

  • At least 19 years old
  • A high school diploma, or equivalent
  • A minimum of 3-6 months experience as a camp director and/or assistant director and/or program activity director at a day or resident camp or equivalent counselor experience
  • A valid California driver’s license; visiting students and military must have valid driver’s license from state of residency with a good driving record and able to provide a copy of the DMV report
  • Strong verbal and written communication skills
  • Comfortable working in a fast-paced, camper-centric environment and able to interact and provide quality customer service to camper parents as needed
  • Able to positively interact with guests and co-workers of all ages, different ethnic/cultural backgrounds and/or language, and individuals with special needs
  • Work well within a team structure
  • Able to sit, stand and walk for prolonged periods of time
  • Able to lift or move up to 40 lbs
  • Able to work outdoors exposed to sunny, wet and humid conditions.
  • Able to use computer and camp specific programs including CampDoc
  • 5 days of unrestricted availability to include weekends, holidays, early mornings and late evenings
  • Flexibility in working varied hours, including nights, weekends, and holidays

Nice To Haves

  • Previous SeaWorld Day or Resident Camp Counselor experience strongly preferred

Responsibilities

  • Conducts camp counselor performance evaluations and provides coaching
  • Participates in staff training.
  • Supervises and is responsible for day-to-day operations, scheduling, and logistics of camp programs
  • Monitors the health and safety of campers and camp counselors
  • Responsible for opening/closing the Day Camp and Resident Camp programs as the Duty Manager
  • Ensures excellent customer service by responding to customer requirements, expectations, and needs
  • Monitors and enforces all SeaWorld and department policies
  • Adheres to ACA guidelines, SeaWorld Connections and standards
  • Other duties as assigned.

Benefits

  • FREE park admission
  • Discounts on park admission tickets and passes for family and friends
  • Park discounts on food, merchandise, etc.
  • Scholarship opportunities
  • Exclusive employee events and giveaways
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