Associate Account Manager

Millennium Health•Phoenix, AZ

1d•Onsite

About The Position

This field-based position requires daily travel, working onsite with Millennium Health customers. This is a Customer Support Representative role supporting existing customers and prospecting for new opportunities in the territory. Are you ready to begin a career in healthcare sales and support? Working with Millennium Health, you will be an integral part of the sales organization with a leading Toxicology Laboratory while helping healthcare providers and their patients to make a positive impact in your community. Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in drug testing services, helping clinicians monitor the use and misuse of prescription medications and illicit drugs. Why this opportunity…? Opportunity to develop a healthcare sales skillset: We offer field-based training and mentoring along with training modules to help get you up to speed quickly and in the field with customers. No long, drawn-out classroom sessions filled with PowerPoint slides and videos telling you how to do the job! Join us at an opportune time for growth and advancement: We're expanding rapidly and have an excellent trajectory! This means your growth and success are built on a solid foundation and we are in the best position to help contribute to your sales and customer service success. You want growth and opportunity, right? Work with a talented and passionate team: Our sales organization partners with our expert clinical team, laboratory, and corporate-based customer support to ensure best-in-class service, quality, performance, and accountability. That’s a great way to say, We’ve Got Your Back!

Requirements

Bachelor’s Degree is required.
Experience in sales or customer work in hospitality, business solutions sales, and management training programs.
Planning and time management experience.
Excellent interpersonal communication and polished presentation skills.
Ability to work independently and as part of a fast-paced team.
Willing to travel extensively and stay overnight during the week.
Ability to work evenings, late evenings, and weekends on an occasional basis.
Clean driving record.
Ability to ensure HIPAA, Confidentiality and Compliance policy, procedures, and standards are always adhered to.
Ability to ensure administrative, physical and technical cyber security controls are always adhered to.

Nice To Haves

Prior field-based position which included a significant travel requirement is desirable.

Responsibilities

Identify opportunities to expand business with existing customers and prospects in the region to uncover new sales opportunities for the Territory Manager.
Provide training to clinical staff on sample collection and order processing and deliver in-service training on-site with customers.
Plan onsite visits with existing customers to address customer concerns, sample issues, and billing.
Develop a working relationship with multiple internal teams to resolve customer issues and share information related to enhancing existing relationships with the customers