Associate, Community Management

Weber Shandwick • Detroit, MI

22h • $50,000 - $55,000

About The Position

Weber Shandwick is more than a leading global PR agency – we’re an engagement agency and we’re working in and around the cutting edge of the new media landscape. We’re storytellers, content creators, and we engage people IN the story. Our success is built on a deep commitment to client service and to our people. We embrace creativity and collaboration, and we engage stakeholders in new and creative ways to build brands and reputations.
Associate, Community Management
Have you ever been accused of being Extremely Online? Do you obsessively read about social media trends, scroll through Instagram and TikTok nonstop and have a media diet that could best be described as eclectic, diverse, maybe even chaotic? Are you curious about all things media and meme culture? Do you use LinkedIn unironically and understand the value of social as a part of a comprehensive integrated media approach?
We’re seeking an Associate, Community Manager, to join our team in Detroit. This motivated collaborator will bring their ✨passion✨ for all things social to our high-performance, collaborative team. S/he operates efficiently within a group, executes assigned tasks independently, and can handle multiple projects/clients at a time.
This individual will be responsible for supporting our client’s social business. Primary day-to-day responsibilities include monitoring owned social pages and on-going community engagement and management. Tangentially, the candidate is required to conduct social media research and participate in creative brainstorms for social content.

Requirements

• Bachelor's Degree
• 0-2 years related professional experience
• Solid writing skills
• Storytelling aptitude
• Strong analytical skills
• Knowledge in Digital Marketing/Social Media Management
• Experience working on teams or with project managers and adhering to deadlines
• Strong oral and written communication skills
• Proficient with Microsoft Office

Nice To Haves

• Be a demonstrated self-starter and work well within a highly collaborative, multi-disciplinary team
• Willingness to learn the automotive industry; and specific audiences within including luxury, truck, and EV audiences
• Have excellent organization and time management skills
• Have a passion and experience for social media and stay ahead of the curve on industry developments
• Have very strong written and verbal communications skills
• Must feel comfortable learning new systems and tools
• Avid social user and/or community management experience
• Experience activating paid media campaigns a plus
• Ability to effectively manage multiple tasks concurrently
• Ability to assign priorities and meet due dates
• Microsoft Office (experience supporting the development of presentations)
• Social media platforms and community management tools including but not limited to Meta, TikTok, YouTube, LinkedIn, Reddit, Khoros, Opal

Responsibilities

• Community Management: monitoring of owned social channels using social media tools to assign, and appropriately evaluate engagements from community, including Brand partnership and influencer engagements
• Remain current on cultural trends and technology while looking for opportunities to incorporate the Brand into conversations
• Identify and escalate trending social topics or content to account and strategy teams
• Be willing to learn and identify areas of opportunity within unique audiences and across the automotive space within social platforms and the digital landscape
• Liaison between a cross-functional project team, which includes Strategy, Influencer, Paid Media, and Analytics
• Escalate potential crises or negative sentiment to internal teams
• Conduct social media research
• Participate in agency brainstorms
• Post content across social media platforms

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level