Associate Director, Technology Leadership

Humana

2d • Remote

About The Position

Become a part of our caring community and help us put health first The Associate Director, Technology Leadership is responsible for all aspects of software or hardware product delivery and performance. The Associate Director, Technology Leadership requires a solid understanding of how organization capabilities interrelate across department(s).

Requirements

• 10–15+ years of experience in technology financial management, TBM, FinOps, infrastructure strategy, or enterprise technology leadership.
• Extensive experience with Apptio Cost Transparency, IT Planning, TCO modeling, and cost allocation, aligned with TBM expert roles.
• Deep understanding of infrastructure services, consumption economics, and productivity levers.
• Knowledge of compute, storage, and networking fundamentals
• Experience with virtualization technologies (VMware, Hyper‑V, containers)
• Familiarity with cloud platforms (Azure, AWS, GCP) and hybrid environments
• Proven track record influencing senior executives and leading cross‑functional optimization initiatives.
• Strong financial acumen: budgeting, forecasting, variance analysis, cost modeling, and service unit economics.
• At least 5 years of leadership experience, managing people

Nice To Haves

• TBM Executive (CTBME) certification.
• FinOps Practitioner or Professional certification.
• Background in infrastructure engineering, cloud operations, or platform architecture.
• Experience driving modernization initiatives or infrastructure-as-product models.

Responsibilities

• Enterprise Cost Transparency Strategy Lead the strategic direction for Cost Transparency across infrastructure and cloud services, building on practices used in TBM and Apptio leadership roles where organizations enhance visibility into the cost and consumption of technology. Develop frameworks that clearly articulate service economics, unit costs, and consumption drivers for compute, storage, network, hosting, and end‑user services. Sponsor enhancements to Apptio cost models—including Cost Transparency, IT Planning, and TCO—ensuring they provide actionable insights for senior leaders. Drive a culture of financial accountability by integrating cost transparency insights into governance processes, QBRs, service reviews, and investment planning.
• Infrastructure Productivity & Operational Efficiency Lead enterprise‑wide initiatives to improve infrastructure productivity, including asset utilization analysis, modernization roadmaps, service rationalization, and automation. Identify and advance opportunities to improve efficiency across infrastructure services using methods similar to financial and operational optimization roles described in FinOps technical leadership patterns. Establish productivity benchmarks and partner with engineering and operations teams to drive year‑over-year improvements in performance, cost-per-unit, and capacity consumption. Influence long‑term infrastructure strategy by connecting financial performance with operational and architectural decisions.
• TBM / Apptio Leadership Provide senior oversight of the TBM/Apptio roadmap to ensure enterprise-wide value realization, consistent with roles that enhance cost modeling and drive tool adoption across organizations. Partner with platform specialists to evolve unit cost models, refine data flows, validate system‑of-record integrations, and strengthen the accuracy of Apptio reporting. Drive adoption among senior leaders by enabling teams to use Apptio insights for forecasting, scenario modeling, and service improvement planning. Ensure Apptio outputs directly inform investment decisions, technical debt reduction, and infrastructure modernization priorities.
• FinOps Strategy & Cloud Cost Optimization Define the strategic direction for cloud cost governance, overseeing FinOps processes such as cost allocation, forecasting, rightsizing, and consumption optimization. Advance the enterprise maturity of FinOps practices, informed by FinOps technical lead responsibilities such as ongoing cost analysis, optimization, and reporting. Lead cross‑functional FinOps councils to improve accountability for cloud spend across engineering, platform, and product teams. Deliver insights on cloud spend patterns to support scalable, cost‑efficient cloud architecture and financial predictability.
• Executive Leadership & Decision Support Provide strategic guidance to CIO, CTO, Infrastructure, and Finance executives on cost transparency findings, productivity insights, and optimization strategies. Present financial analyses, scenario models, and recommendations to senior leadership and boards, connecting cost and consumption insights with business outcomes. Influence investment and modernization decisions by integrating financial transparency into infrastructure planning, cloud strategies, and lifecycle management.
• Governance, Policy, and Accountability Establish financial governance structures that reinforce transparency, accuracy, and discipline in cost management across all infrastructure and cloud domains. Ensure alignment with corporate financial standards and audit requirements, particularly around cost allocation, chargeback/showback, and financial reporting. Define performance and financial KPIs that measure infrastructure productivity, cost efficiency, and service value.

Benefits

• Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed