Associate Manager, New Verticals - Consumer Financials Strategy & Operations

DoorDash USA • San Francisco, NY

2d • Hybrid

About The Position

We’re looking for an Associate Manager to support the launch and scaling of new consumer financial products at DoorDash - helping shape how millions of customers pay, collect rewards, and manage value across the DoorDash platform. This role sits within New Verticals’ Consumer Financials Strategy & Operations team and will help incubate net-new financial bets, from early concept through launch, learning, and iteration. In this role, you’ll work cross-functionally with Product, Engineering, Design, Analytics, Finance, and Operations to define requirements, support launches, and run experiments that improve how customers earn, store, and spend value on DoorDash. You’ll translate complex product and operational needs into clear execution plans, ensuring new product experiences are simple, intuitive, and trusted as adoption scales. You will report to the Senior Manager / GM of our Consumer Financials team and operate as an individual contributor. We operate in a hybrid model, where we spend some time collaborating in person and some time working from home.

Requirements

• You have 4-6+ years of experience in tech, strategy, consulting, operations, or a related high-performance environment.
• You’re execution oriented. You have experience leading large cross-functional workstreams, hitting goals, and succeeding in a team environment.
• You’re analytical . You possess a sharp analytical mind, and can extract and communicate meaningful insights from data to drive strategic decisions. You are comfortable with SQL and data visualization tools, while using AI to enhance your analytical outcomes.
• You’re comfortable in ambiguity. You thrive in ambiguous, fast-paced environments and can independently translate high-level goals into actionable plans.
• You have a completed Bachelor’s Degree.

Nice To Haves

• Experience in fintech and/or payments industries a bonus

Responsibilities

• Strategize. Innovate and work on support strategy within the consumer financials business at DoorDash.
• Collaborate. Work cross-functionally with teams across DoorDash to build, launch, and scale new opportunities.
• Influence. Partner with many teams to make your ideas come to life; Product, Marketing, Analytics, Finance, Design, etc.
• Experiment. Use data-driven decision-making to run tests on everything from new support experience to retention-driving programs.
• Build. You are excited to work on something that hasn't been done before. Your job will include building products and launching plans from the ground up.
• Analyze. Assess the operational and financial impacts of your decisions and iterate given insights.

Benefits

• a 401(k) plan with employer matching
• 16 weeks of paid parental leave
• wellness benefits
• commuter benefits match
• paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
• medical, dental, and vision benefits
• 11 paid holidays
• disability and basic life insurance
• family-forming assistance
• a mental health program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level