Associate, New Verticals - Strategy & Operations

DoorDash USA•Washington, DC

5d•Hybrid

About The Position

About the Team The New Verticals team is building the future of local commerce through expanding our product offerings on our marketplace platform. We launched in 2020 and have since then built world-class operations to delight our customers with access to Grocery, Convenience, Alcohol, and Retail delivery through our marketplace. The Retail Strategy & Operations team has expanded into industries like pets, beauty, flowers, office supplies, home improvement, apparel and so much more. About the Role We’re hiring an Associate on the Retail Strategy & Operations team to drive growth across key retail moments and merchant campaigns by scaling high-impact tentpole activations and improving how we deploy promotions and CRM. This role will lead experimentation across offer structures, audience segments, and lifecycle moments to maximize incremental Retail GOV, while managing a quarterly promo budget and owning measurable growth outcomes. You’ll also partner cross-functionally to refine push/email strategy and optimize merchant-funded and integrated marketing campaigns. You’ll be an individual contributor reporting into an Associate Manager. We operate in a hybrid environment and spend a few days a month in person together! You’re excited about this opportunity because you will… Strategize. From first principles, by mapping selection whitespace by retailer type, geo, and category to unlock product availability for our customers Operate. Stand up 0→1 pilots, build dashboards, manage week-over-week KPIs and turn wins into scalable processes. Analyze. Build models using Excel and SQL to evaluate expansion opportunities and prioritize the next bets. Build. Translate sales-cycles and GTM needs into requirements and co-lead product feature development Lead, collaborate and Influence. You’ll work with cross-functional teams and external vendors to unlock partnerships, growth and quality to scale retail presence across the country. We’re excited about you because… You have 1-3+ years of experience. You’ve succeeded in similar cultures that are highly analytical and cross-functional (whether in tech, operations, strategy, consulting, banking, or a related experience). You are an owner. You're always looking for opportunities to better your work and own the outcome and scale learnings through playbooks and SOPs You're entrepreneurial. You have a bias for action and are able to build things from the ground up. You’re analytical. You let data win arguments, and you’re comfortable pulling your own data in SQL and building models in excel. You’re adaptable. You are constantly chasing new tools and ways to become more efficient and know where, when and how to use AI. You’re equally comfortable operating at 10,000 feet and 1 foot. You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long-term and inspiring a team. You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments where you can be creative and scrappy. You have a completed Bachelor’s Degree in Economics, Mathematics, Computer Science, Business Administration, etc. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

Requirements

You have 1-3+ years of experience. You’ve succeeded in similar cultures that are highly analytical and cross-functional (whether in tech, operations, strategy, consulting, banking, or a related experience).
You are an owner. You're always looking for opportunities to better your work and own the outcome and scale learnings through playbooks and SOPs
You're entrepreneurial. You have a bias for action and are able to build things from the ground up.
You’re analytical. You let data win arguments, and you’re comfortable pulling your own data in SQL and building models in excel.
You’re adaptable. You are constantly chasing new tools and ways to become more efficient and know where, when and how to use AI.
You’re equally comfortable operating at 10,000 feet and 1 foot. You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long-term and inspiring a team.
You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments where you can be creative and scrappy.
You have a completed Bachelor’s Degree in Economics, Mathematics, Computer Science, Business Administration, etc.

Responsibilities

Strategize. From first principles, by mapping selection whitespace by retailer type, geo, and category to unlock product availability for our customers
Operate. Stand up 0→1 pilots, build dashboards, manage week-over-week KPIs and turn wins into scalable processes.
Analyze. Build models using Excel and SQL to evaluate expansion opportunities and prioritize the next bets.
Build. Translate sales-cycles and GTM needs into requirements and co-lead product feature development
Lead, collaborate and Influence. You’ll work with cross-functional teams and external vendors to unlock partnerships, growth and quality to scale retail presence across the country.

Benefits

a 401(k) plan with employer matching
16 weeks of paid parental leave
wellness benefits
commuter benefits match
paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
medical, dental, and vision benefits
11 paid holidays
disability and basic life insurance
family-forming assistance
a mental health program