Associate, People Operations

Barkbus•Dallas, TX

1d•$75 - $85•Remote

About The Position

As Associate, People Operations, you will serve as a key operational partner within the People Ops team, supporting the function by driving efficient, compliant, and scalable processes across the employee lifecycle. You will own critical workflows that support onboarding, HRIS data integrity, employee support, and compliance administration as the company continues growing our team of 260+ groomers, 60 corp team members and 70 international support team members. This role bridges tactical execution and operational ownership. You will independently execute high-impact processes while partnering closely with the Sr. Manager, People Ops to strengthen infrastructure and support scalable systems.

Requirements

2+ years of experience in People Operations or Human Resources.
Deep knowledge of HR systems, a strong preference for prior Rippling experience!
Highly detail-oriented with excellent organizational and problem-solving skills.
Ability to collaborate cross-functionally and manage multiple priorities in a fast-paced environment.
Fluent in Google Suite and Slack
Strong confidentiality skills, with the ability to handle sensitive information appropriately.
A love of dogs! 🐶

Nice To Haves

PHR or SPHR certification preferred.
Experience with people analytics and a working knowledge of benefits trends and compensation planning is a strong plus, but not required

Responsibilities

Own and execute onboarding and administrative offboarding workflows, collaborating with Grooming Ops and People team members to ensure compliant documentation, system access setup and removal, and smooth employee lifecycle transitions
Support the execution and continuous improvement of People Ops processes, leveraging systems and automation to drive efficiency and scalability
Maintain People data accuracy and reporting integrity, supporting process improvements through routine audits and data validation
Support compliance administration across the People function, including workplace policies and practices, employee benefits processes, and federal and multi-state reporting requirements, ensuring documentation, audits, and day-to-day operations align with applicable local, state, and federal regulations.
Manage early-stage employee lifecycle workflows - from offer through Day 1 readiness - ensuring accuracy, compliance, and a seamless transition to active employment, including offer letter preparation, background check coordination, account provisioning, orientation scheduling, and I-9 verification.
Serve as a primary point of contact for employee inquiries related to People Ops policies, benefits, and compliance, providing timely and professional support
Maintain and update standard operating procedures (SOPs) to ensure consistency, operational clarity, and process efficiency
Maintain HRIS data integrity through regular audits, accurate record-keeping, and reporting support (Rippling experience preferred)
Build and maintain strong working knowledge of Rippling reporting, supporting routine People data requests and collaborating with People Ops leadership on more complex reporting and analysis initiatives.
Support People Ops initiatives and projects by executing assigned workstreams and contributing to process and system improvements
Manage HR documentation and mail intake, ensuring timely processing, secure record-keeping, and accurate personnel file maintenance
Partner with People Ops leadership to support compliance initiatives and ensure adherence to federal, state, and local labor laws by staying up to date on employment regulations, supporting audits and reporting requirements.