Aviation Maintenance Senior Systems Analyst

Port of SeattleSeaTac, WA
20h

About The Position

As the Aviation Maintenance Senior Systems Analyst, you will provide advanced functional solutions for complex systems to identify and solve functional area issues, design solutions, translate functional area requirements into technical requirements, and support design and implementation of enterprise application solutions. You will oversee the integration and implementation of new systems or enhancements to existing systems (Maximo, EZ Max Mobile, and Akwire). You will collaborate with technical teams, coordinate testing efforts, and manage the deployment of new functionalities or upgrades. You will gather, define, map, refine, and translate complex system requirements into functional specifications. You will monitor Maximo, EZMax Mobile, and Akwire system functionality, and troubleshoot, track, resolve, and document system problems and issues requiring advanced technical expertise. You will provide security administration and user account management support for Aviation Maintenance business systems including researching and resolving issues with role-based assignments and creating custom security groups to enable business process and reporting access to cross-functional users. You will collaborate with Business Analysts and stakeholders to analyze existing processes, recommend enhancements, and develop strategies to streamline workflows, increase productivity, and improve overall operational efficiency. You will assess potential solutions or changes to existing systems or processes, including evaluating solution feasibility, identifying risks, and validating proposed solutions against business requirements. You will provide guidance, coaching, and support to the System Analyst, promote best practices, and help develop the skills and competencies. You will develop and execute data audits and validation to ensure accuracy of data. You will create strategy in the creation and development of training resource material, schedules, and curriculum for adult learners, and deliver them both in hands-on and remote sessions.

Requirements

  • Experienced – You have five (5) years of experience in system administration and/or data analysis.
  • Committed to Equity – You will apply equity and exemplify shared values, behaviors, and practices in all aspects of the work. At the Port of Seattle, equity is a daily responsibility and a foundational expectation for all Port employees.
  • Problem Solver – You can identify the root cause of issues, evaluate alternative solutions, and provide recommendations based on expertise and systems knowledge. You can focus on all areas of a project or task, no matter how small.
  • Technical Proficient – You are proficient with database server technologies such as MySQL and SQL Server and development software such as Java and JavaScript. You can effectively apply practical solutions to meet business requirements using relational database systems and database concepts.
  • Interpersonal – You can effectively and professionally interact with customers to meet their needs and provide an exceptional experience. You use active listening, empathy, problem-solving and effective communication skills to address inquires, resolve issues, and build strong customer relationships.
  • Leader – You possess strong leadership, coaching, and mentoring skills and can effectively providing guidance on projects to others. You also have facilitation and presentation skills to effectively lead groups of any size through process discussions and workshop activities designed to achieve measurable goals and objectives.

Nice To Haves

  • Desired – We hope you are an International Business Machines (IBM) Maximo Certified Administrator.

Responsibilities

  • Provide advanced functional solutions for complex systems to identify and solve functional area issues.
  • Design solutions and translate functional area requirements into technical requirements.
  • Support design and implementation of enterprise application solutions.
  • Oversee the integration and implementation of new systems or enhancements to existing systems (Maximo, EZ Max Mobile, and Akwire).
  • Collaborate with technical teams, coordinate testing efforts, and manage the deployment of new functionalities or upgrades.
  • Gather, define, map, refine, and translate complex system requirements into functional specifications.
  • Monitor Maximo, EZMax Mobile, and Akwire system functionality, and troubleshoot, track, resolve, and document system problems and issues requiring advanced technical expertise.
  • Provide security administration and user account management support for Aviation Maintenance business systems including researching and resolving issues with role-based assignments and creating custom security groups to enable business process and reporting access to cross-functional users.
  • Collaborate with Business Analysts and stakeholders to analyze existing processes, recommend enhancements, and develop strategies to streamline workflows, increase productivity, and improve overall operational efficiency.
  • Assess potential solutions or changes to existing systems or processes, including evaluating solution feasibility, identifying risks, and validating proposed solutions against business requirements.
  • Provide guidance, coaching, and support to the System Analyst, promote best practices, and help develop the skills and competencies.
  • Develop and execute data audits and validation to ensure accuracy of data.
  • Create strategy in the creation and development of training resource material, schedules, and curriculum for adult learners, and deliver them both in hands-on and remote sessions.
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