Bar Helper, Italian (Full Time; Varied)

Harrah's Cherokee Casino Resort•Cherokee, NC

18h

About The Position

Create an entertainment environment for all guests. Provide courteous, friendly, and prompt support to the Food & Beverage departments. Keep the bars and guest-facing bar areas / clean and stocked at all times.

Requirements

A high school diploma or GED is preferred
Six months of guest service experience is preferred
RASP certification is required
Can be completed within 30 days of the hire date
Must demonstrate the following essential knowledge and skills:
Excellent interpersonal skills
Willing to learn and be adaptable
Attention to detail/observant
Documented teamwork behaviors and attitudes
Neat, professional appearance with excellent personal hygiene
Knowledge of beverage operations
Must be able to attend to multiple priorities simultaneously
Must be able to lift 50 pounds and manually push 300 pounds
Must be able to maneuver and tap a keg weighing 165 pounds
Must be able to be on feet for 8-10 hour shifts
Must be able to stoop, bend, reach, kneel, twist, and grasp items
Must be able to respond to visual and aural cues
Must be able to read, write, speak, and understand English
Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality, including secondhand smoke
Must be able to work a flexible schedule, including weekends, evenings, and holidays

Responsibilities

Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values
Provide fast, friendly, professional beverage service to casino guests and beverage servers
Prepare N/A beverages as ordered
Build relationships with guests
Greet and welcome all guests in a pleasant and professional manner
Complete daily, weekly, and monthly checklists
Clean the bar area, including (but not limited to) mats, floors, sinks, drains, and other bar appliances
Keep the bar area clean and the workstation stocked in accordance with established health and safety guidelines
Receive and restock all supplies delivered from the main warehouse
Manually push a cart loaded with beer, liquor, and supplies to the various bars as needed during the shift
Maintain an adequate inventory of products and supplies in the assigned areas
Use Partender to assist the Bartenders in taking daily opening/closing inventories
Adhere to department par levels
Able to move and tap kegs.
Monitor guest consumption of alcohol and intervene as needed according to guidelines
Follow the guidelines of the EBCI liquor laws as defined by the Tribal ABC Board
Must complete the daily checklist to receive a share of the tokes
Knowledgeable of casino promotions and events in order to provide answers to questions from guests
Adhere to regulatory, departmental, and company policies/procedures in an ethical manner
Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values