Bar Supervisor - Peregrine

Hersha Hospitality Management LP•Boston, MA

About The Position

Supervise daily bar operations and beverage program at Peregrine in The Whitney Hotel while ensuring high standards of beverage quality, guest service, operational efficiency, and team performance. The Bar Supervisor supports the development and execution of the beverage program, including cocktails, spirits, wine, and beer, while maintaining strong leadership, operational discipline, and financial accountability in accordance with established restaurant and guest service standards. Potential Career Path Beverage Manager – Restaurant Manager – Food & Beverage Manager

Requirements

Minimum two years of bartending experience required.
Strong knowledge of spirits, cocktails, wine, beer, and beverage program development required.
Ability to manage guest interactions professionally and maintain high hospitality standards.
Work schedule varies and may include working varied shifts, holidays and weekends.
Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.

Nice To Haves

Minimum one year in a leadership or supervisory role in a high-volume restaurant or bar environment is preferred.
Experience with inventory management, ordering, costing, and beverage controls preferred.
Demonstrated leadership skills with the ability to train, coach, and motivate a bar team.
Strong organizational skills and attention to detail with the ability to maintain systems and operational consistency.

Responsibilities

Supervise daily bar operations to ensure consistent beverage quality, service standards, and team performance.
Lead, train, and support bartenders and bar staff to maintain a professional, positive, and accountable culture behind the bar.
Prepare and serve alcoholic and non-alcoholic beverages in accordance with established recipes and presentation standards.
Develop and maintain a thoughtful, concept-aligned cocktail program that reflects the restaurant’s brand and guest expectations.
Maintain strong knowledge of spirits, cocktails, wine, and beer and share knowledge through ongoing staff training and coaching.
Monitor guest satisfaction and beverage quality, ensuring drinks are prepared accurately, consistently, and efficiently.
Interact with guests to obtain feedback and ensure a polished, professional guest experience.
Handle guest concerns calmly and professionally, resolving issues while maintaining hospitality standards.
Ensure compliance with all State, Federal, and HHM Hotels regulations regarding the service of alcoholic beverages.
Check identification of customers to verify age requirements for purchase of alcohol.
Follow standards for identifying and managing intoxicated guests.
Maintain bar organization, cleanliness, and sanitation standards.
Manage beverage inventory including ordering, receiving, storage, and maintaining proper par levels.
Monitor and control pour costs, waste, and beverage margins through proper inventory management and operational discipline.
Assist with beverage costing, menu engineering, and revenue optimization initiatives.
Maintain prep systems, recipes, and operational procedures to ensure efficiency and consistency.
Ensure all bar equipment is in proper working order; report malfunctions and follow up on repairs.
Complete beverage requisitions and maintain adequate supplies including glassware, garnishes, and bar tools.
Assist with scheduling, coaching, and performance management of bar associates.
Perform service functions during periods of high volume or staffing shortages.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
Perform other duties as requested by management.