Bartender - Living Room - Full Time

Trump Miami Resort Management LLC

12d

About The Position

POSITION PURPOSE: Service guests, retrieve and serve alcoholic, non-alcoholic beverages and light meals to guests, courteously and efficiently according to hotel specifications. Assist in the maintenance of the outlet area and equipment. Provide an elevated experience for our guests in new outlets that will draw interest and their desire to return. We will strive to maintain a luxury level of service that guests of our property will remember and return for. The goal is to create an unforgettable experience that our customer base cannot experience elsewhere.

Requirements

Ability to understand guests' service needs.
Ability to access and input information into Micros system.
Ability to be well organized, maintain concentration and think clearly when providing service to guests within any given period of time.
Ability to exercise good judgments in determining potentially intoxicated guests.
Ability to maintain good coordination while serving orders quickly.
Ability to exert physical effort in transporting trays and wine buckets from service areas to guests.
Ability to endure abundant physical movements in servicing guests throughout the work areas.
Ability to perform job functions with minimal supervision.
Ability to work cohesively with co-workers as part of a team.
High School graduate required.
One to two years of experience in field and bar service experience preferred
All associates must maintain a neat, clean and well-groomed appearance (specific standards available).

Nice To Haves

College degree preferred.
Food Handler Certification; Responsible Vendors Training; CPR Training preferred
Additional language ability is preferred.

Responsibilities

Complete Opening Checklist, provided by management and ensure to inform MOD of any supplies needed for a successful shift.
Maintain complete knowledge of designated glassware and garnishes for each drink, following the binder provided.
Serve the guest in accordance with the service standards, avoiding denying our guests, embracing solutions.
Obtain complete knowledge of all menu items, liquor brands, beers, mixology recipes and non-alcoholic selections available in the assigned outlet.
Aware of wine offerings, both by the glass and the bottle, to maintain an educated and effective rapport with our customer base-reviewing training materials provided.
Anticipate guest needs, respond promptly and acknowledge guests at all times, inform MOD with any situation you are unsure can be maintained by yourself.
Remain active on the floor and stay present for your guest from beginning to end of experience.
Retain complete knowledge of and strictly abide by state liquor laws, particularly those prohibiting service to minors and intoxicated persons, reference TIPS training.
Maintain complete knowledge of table/seat/station numbers, proper table set ups, room capacity, hours of operation, menus, price range and dress code of assigned outlet.
Attain knowledge of correct maintenance and use of equipment; use equipment only as intended, while following maintenance protocol closely.
Inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies.
Adhere to all cash handling and credit policies/procedures.
File all receipts with the front desk, via rolodex provided.
Complete Closing Checklist.
Perform set up duties as requested, including side stations, storage areas and beverage staging area.
Perform general cleaning tasks utilizing cleaning products to adhere to health and safety standards.
Inventory bar stock, compare to the par levels and inform the manager of any products that need to be ordered.