Business and Financial Controls - Operations

Marsh McLennan • Austin, TX

7d • Hybrid

About The Position

We are seeking a talented individual to join our BCS Compliance team at Marsh. This role will be based in Austin, TX. This is a hybrid role that has a requirement of working at least three days a week in the office. As the BCS Leader-Compliance, you will oversee Insurance Surplus Lines Tax and Insurance Broker Licensing functions across U.S. operations, including teams in Mumbai and Austin. You will shape and execute regulatory strategy, drive compliance and risk management across multiple jurisdictions, and build high-performing teams that partner closely with underwriting, operations, finance, and risk management. You will also serve as a senior point of contact for regulators, auditors, and internal executives on regulatory and licensing matters.

Requirements

• Bachelors degree preferred, with a minimum of 10+ years in insurance regulation, tax compliance, and/or licensing operations; surplus lines experience highly desirable.
• Deep knowledge of state and federal insurance regulations, surplus lines requirements, and broker licensing regimes, with familiarity with multi-jurisdictional and international frameworks a plus.
• Demonstrated experience leading large, cross-functional teams and driving regulatory compliance, process improvement, and change under tight deadlines.
• Strong analytical, negotiation, and problem-solving skills, with excellent communication and stakeholder management capabilities and experience managing regulatory audits, examinations, and enforcement actions.

Nice To Haves

• Proven track record in designing and executing regulatory risk management programs, including defining risk appetite, controls, remediation plans, and metrics.
• Experience leveraging data, reporting, and analytics to identify trends, improve processes, and proactively manage regulatory risk and tax exposures.
• Demonstrated strength in collaboration, change management, and ethical leadership, with the ability to influence senior stakeholders and cultivate a culture of integrity and regulatory stewardship.

Responsibilities

• Develop and execute an enterprise-wide insurance regulatory strategy for admitted and surplus lines products, monitoring and interpreting regulatory developments and leading policy advocacy efforts as appropriate.
• Oversee surplus lines operations and tax compliance across jurisdictions, ensuring adherence to statutes, filing and tax requirements, accurate reporting, and readiness for audits and examinations.
• Lead broker licensing operations for individuals, agencies, and managing general agents, maintaining robust policies, procedures, controls, and examination readiness.
• Establish and maintain a comprehensive compliance program, including policies, training, monitoring, reporting, and coordination with Internal Audit to enhance control environments.
• Define and report on KPIs and governance metrics covering insurance, surplus lines, tax, and licensing, providing clear insights and recommendations to executive leadership and the board.
• Build, mentor, and develop high-performing teams across locations, optimizing end-to-end processes and partnering with technology and data teams to implement RegTech, licensing management, and tax reporting solutions.

Benefits

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level