Bell Captain

Crestview Management, LLC • Phoenix, AZ

16h

About The Position

We are seeking a dedicated and organized Bell Captain to join our team in Phoenix, AZ. The ideal candidate will demonstrate strong leadership skills, flexibility, and a commitment to providing exceptional customer service. As a Bell Captain, you will oversee the bell staff, ensuring smooth and efficient operations while maintaining a welcoming environment for our guests.

Requirements

• Proven leadership skills with the ability to manage and motivate a team.
• Strong organizational skills and attention to detail.
• Excellent customer service and communication abilities.
• Flexible availability, including weekends and holidays.
• Previous experience in a hospitality or customer service role preferred.

Responsibilities

• Lead and supervise the bell staff to ensure excellent service delivery.
• Coordinate guest arrivals and departures, assisting with luggage handling and transportation arrangements.
• Maintain organization and cleanliness of the bell area and storage rooms.
• Train and mentor new bell staff members to uphold service standards.
• Handle guest inquiries and resolve any issues promptly and professionally.
• Work flexible hours to meet the needs of the hotel and its guests.

Benefits

• We offer a competitive wage
• Health and Dental Insurance
• company paid Life Insurance
• Short Term and Long-Term Disability Insurance
• Vision
• Critical Illness
• Accidental
• 401(k) and company match
• Paid Time Off (PTO)
• free hotel rooms and hotel discounts

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed
• Number of Employees: 1-10 employees