Beverage Server

PENN Entertainment • Tunica Resorts, MS

4d • Onsite

About The Position

WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. Attend new employee hooray for Hollywood and departmental orientation prior to beginning work in the department Report to scheduled shift in proper costume Develop and implement all Hollywood Casino Tunica customer satisfaction standards toward all customers and fellow employees Create a positive customer/employee experience. Smile be helpful and friendly while providing quick and accurate service Acquire the ability to answer questions. if you don’t know the answer, find someone who does. if a customer needs assistance, find the appropriate person to assist him. - Ensure stock is sufficient for daily operation. if there is insufficient stock to complete side work, notify your Bar Back and/or Supervisor Order beverages using the established call sequence Promote Hollywood Casino food and beverage outlets and entertainment facilities Adhere to local laws regarding legal age of service Attend alcohol awareness seminars and adhere to all rules and regulations administered through ABC Complete assigned side work; wipe down all counters and clean service tray. Keep side station and surrounding work area clean and organized

Requirements

• High school diploma or general education degree (GED)
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or Employees of organization.
• Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to obtain the appropriate work authorization per gaming regulations
• Ability to work in a drug free environment and pass a chemical dependency test as required
• The Employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; and talk or hear.
• The Employee is required to walk, reach with hands and arms, stoop, kneel and taste or smell.
• The Employee must occasionally lift, balance and/or move up to 15 pounds.
• Specific vision abilities required by this job include color and close vision.

Nice To Haves

• 2 years experience preferred.

Responsibilities

• Attend new employee hooray for Hollywood and departmental orientation prior to beginning work in the department
• Report to scheduled shift in proper costume
• Develop and implement all Hollywood Casino Tunica customer satisfaction standards toward all customers and fellow employees
• Create a positive customer/employee experience.
• Smile be helpful and friendly while providing quick and accurate service
• Acquire the ability to answer questions.
• Ensure stock is sufficient for daily operation.
• Order beverages using the established call sequence
• Promote Hollywood Casino food and beverage outlets and entertainment facilities
• Adhere to local laws regarding legal age of service
• Attend alcohol awareness seminars and adhere to all rules and regulations administered through ABC
• Complete assigned side work; wipe down all counters and clean service tray.
• Keep side station and surrounding work area clean and organized

Benefits

• wellness programs designed to support our team members' financial, physical, and mental well-being
• day-one medical coverage
• 401(k) matching
• annual performance bonus
• Paid time off is earned according to the local policy and increases with the length of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED