Bibliographic Assistant II: HSC Library
About The Position
Reporting to the Patron Services Supervisor, the Bibliographic Assistant II provides library supervision in the evenings, manages the interlibrary loan and document delivery services, and oversees the library’s student worker portfolio. The BA II is responsible for hiring, training, and supervising student workers, as well as reviewing and monitoring on-site patron needs and behaviors in the evenings. While working at the Information Services Desk, the BA II answers directional and ready reference questions, assists patrons in using library equipment, checks reserve materials in/out – including print materials, laptops, and peripherals for the technology embedded in the study rooms, and anatomical models. Performs other related duties as assigned. Temple University Libraries serve the Temple community and beyond, including more than 33,000 students; over 2,000 full-time faculty; and researchers and visitors on Main, Center City, and Health Sciences Center campuses in Philadelphia and on our Ambler and Harrisburg campuses. We are committed to providing research and learning services, offering open access to our facilities and information resources, and fostering innovation and experimentation. Our collections total more than four million physical and digital titles, over 260,000 print and electronic journal subscriptions, and more than 700 research databases. We also collect, preserve, and provide access to a broad universe of special collections, including rare books, manuscripts, archives, photographs, and more. As part of our library enterprise, the award-winning Temple University Press supports our mission to advance learning and scholarship.
Requirements
- Bachelor’s degree.
- At least one (1) year of experience working in a library or related setting.
- An equivalent combination of education and experience may be considered.
- Excellent interpersonal and customer service skills in order to professionally and politely interact with faculty, staff, and students, sometimes in stressful situations.
- Demonstrated ability to work with MS Office applications, as well as customized computer software and online computer systems related to library operations.
- Self-motivated, with the ability to work independently, excellent time-management skills with attention to detail, dependability, and ability to prioritize demands.
- Strong customer service orientation and strong written and verbal communication skills.
Nice To Haves
- Experience hiring and supervising student workers.
- Experience with interlibrary loan operations.
- Working knowledge of the ILLIAD, DOCLINE, OCLC (or other interlibrary loan software), ALMA (or similar ILS software), and LibApps.
- Demonstrated ability to handle a variety of public services operations in a library setting (such as checking out & renewing materials, shelving in call number order, answering ready reference questions, etc.)
- Experience in an academic health sciences library or teaching hospital library.
- Proven ability to work independently & collaboratively and to multi-task.
- Familiarity with medical terminology.
Responsibilities
- Provides library supervision in the evenings
- Manages the interlibrary loan and document delivery services
- Oversees the library’s student worker portfolio
- Hiring, training, and supervising student workers
- Reviewing and monitoring on-site patron needs and behaviors in the evenings
- Answering directional and ready reference questions
- Assists patrons in using library equipment
- Checks reserve materials in/out – including print materials, laptops, and peripherals for the technology embedded in the study rooms, and anatomical models
- Performs other related duties as assigned
Benefits
- Full medical, dental, and vision coverage.
- Paid time off.
- 11 Paid holidays.
- Tuition remission - eligible employees and their dependents can obtain a degree - TUITION FREE (conditions apply).
- A generous retirement plan and so much more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
