Library Assistant II

Georgia State University • Dunwoody, GA

3d • Onsite

About The Position

Located on six Georgia State University campuses throughout metro Atlanta, the University Library provides faculty and students with open and inviting educational facilities and an active online experience. As an integral part of the University community, the library welcomed more than 1.4 million visitors in the past year. As a valued partner in student success, the library supports both teaching and research with extensive collections, innovative solutions, and outstanding assistance. For additional information about the Georgia State University Library, visit library.gsu.edu.
The University Library is seeking to hire a Library Assistant II on a part-time (20 hours a week) basis at our Dunwoody campus.
The scope of the responsibilities will include these essential duties, but is not limited to the following:
Completes basic circulation functions, such as checking in/out and renewing library materials and spaces.
Answers patron questions in-person or by phone regarding library services, resources, and general campus queries.
Manage patron records, including updating account information and communicating notes to other users, providing status updates for items on loan and requested materials, and reinstating/restricting borrowing privileges.
Explain and enforce library policies and procedures.
Processing call slips.
Participate in professional development and departmental committees, meetings/trainings.
Perform other duties as assigned.

Requirements

• High school diploma or GED and one year of library, customer service, or office experience; or a combination of education and related experience.

Nice To Haves

• One year of library and/or customer service experience.
• Familiarity with the use of computers in an office setting.
• Knowledge of library circulation processes in an automated environment.

Responsibilities

• Completes basic circulation functions, such as checking in/out and renewing library materials and spaces.
• Answers patron questions in-person or by phone regarding library services, resources, and general campus queries.
• Manage patron records, including updating account information and communicating notes to other users, providing status updates for items on loan and requested materials, and reinstating/restricting borrowing privileges.
• Explain and enforce library policies and procedures.
• Processing call slips.
• Participate in professional development and departmental committees, meetings/trainings.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED