Bilingual Intake Coordinator

KidsCare Home Health • Dallas, TX

5d • Onsite

About The Position

Make a difference with KidsCare Home Health, a multi-award-winning organization recognized for three consecutive years as a U.S. Top Workplace! We’re looking for a Bilingual Processing Coordinator for an in-office role in Dallas, TX. Our ideal candidate is passionate about helping families access therapy services for their children, and thrives in a collaborative, mission-driven environment.

Requirements

• Bilingual English/Spanish (required)
• High school diploma or GED
• 1+ year of administrative experience
• Strong communication, organization, and multitasking skills
• Proficiency in Microsoft Office and database systems
• Ability to add, subtract, multiply, and divide with simple two-digit numbers.

Responsibilities

• Process incoming referrals and verify accuracy and client eligibility.
• Enter and maintain client information in KanTime, Processing Rosters & Referral Reports.
• Communicate with families regarding scheduling, availability, and service updates.
• Coordinate therapist staffing based on location and experience.
• Manage processing workflows required to initiate therapy services.
• Create certification forms and maintain electronic documentation.
• Request and track Medicaid initial authorizations and verify eligibility twice monthly.
• Manage client holds, discharges , and related electronic documentation.
• Support team goals and perform additional duties as assigned while complying with safety policies.

Benefits

• Growth opportunities in a mission-driven organization
• Medical, dental, and vision insurance
• Paid time off
• 401(k)
• Join a team that’s committed to helping children thrive while supporting families every step of the way.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED