BILINGUAL SURGERY SCHEDULER

StrideCare•Katy, TX

49m

About The Position

Job Summary: The Surgery Scheduler coordinates and schedules surgical procedures, verifies insurance and authorizations, and ensures all required documentation is complete. This role communicates pre-operative instructions to patients and works closely with clinical staff to support an efficient scheduling process and positive patient experience. Supervisory Responsibilities: N/A Essential Duties / Responsibilities: Keep a log of all the procedures for each patient having surgery for pre-cert purposes. Verify benefits for all procedures. Check if prior authorization is needed. Track status on surgical pre-cert, auths, and predetermination weekly. Call patients to keep them Updated with the progress of insurance activity. When auth is obtained, scan paperwork in the Auth folder. Call patient to schedule. Call hospital to confirm date and time are available Send orders, insurance information, H&P, and clinicals Work up estimates to give to patients. Stress that it’s only an estimate. Quote cash fees. Discuss sedation; anesthesia-review protocol and health questionnaire to rule out the need for Clearance from PCP. Schedule 1st post-op visits at the same time you schedule the surgery. Discuss they must have a driver to take them home and must come in to sign form. Other Duties as assigned. StrideCare is an Equal Opportunity Employer and is committed to diversity and inclusion in our workforce. We encourage applications from candidates of all backgrounds and experiences.

Requirements

Strong organizational and multitasking abilities.
Excellent communication and interpersonal skills.
Bilingual in Spanish
High School Diploma or Equivalent
Ability to sit for extended periods while working at a computer.
Manual dexterity required for operating office equipment (e.g., computers, phones, fax machines).
Ability to lift and carry up to 20 pounds occasionally.
Visual acuity is required to perform tasks involving computer screens and paper documents.
Ability to move around the office to access files, office machinery, and other equipment.

Responsibilities

Keep a log of all the procedures for each patient having surgery for pre-cert purposes.
Verify benefits for all procedures. Check if prior authorization is needed.
Track status on surgical pre-cert, auths, and predetermination weekly. Call patients to keep them Updated with the progress of insurance activity.
When auth is obtained, scan paperwork in the Auth folder. Call patient to schedule.
Call hospital to confirm date and time are available
Send orders, insurance information, H&P, and clinicals
Work up estimates to give to patients. Stress that it’s only an estimate. Quote cash fees.
Discuss sedation; anesthesia-review protocol and health questionnaire to rule out the need for Clearance from PCP.
Schedule 1st post-op visits at the same time you schedule the surgery.
Discuss they must have a driver to take them home and must come in to sign form.
Other Duties as assigned.