Billing Transformation Compliance Analyst
About The Position
The Billing Transformation Compliance Analyst is a detail‑oriented and analytical professional responsible for ensuring the accuracy of billing related to taxation, regulatory fees, and surcharges. This role supports revenue assurance efforts by analyzing billing data, identifying discrepancies, and ensuring correct application of taxes and fees in customer invoicing. The position collaborates with cross‑functional teams—including; Parent company Tax team, Product, Regulatory, IT, Finance, and Customer Service, as well external tax departments—to resolve billing issues, enhance reporting automation, and support improvements in billing system performance. The Analyst also assists the Billing Transformation team in designing, developing, and executing processes that ensure accurate billing of taxes, regulatory fees, and surcharges.
Requirements
- Bachelor’s degree in business, information systems or other technical/analytical field or equivalent combination of education and experience required.
- A minimum of 5 years of experience in data analytics, and systems and business practices is required.
- Strong proficiency in SQL for data extraction, manipulation, and reporting is required.
- Familiarity with tax, regulatory and surcharge fillings and configurations is required.
- Telecommunications industry knowledge
Nice To Haves
- Effective organizational skills.
- Exceptional written and verbal communication skills with a strong ability to communicate with multiple leaders and levels of the business.
- Strong problem-solving and analytical skills with high attention to detail are essential.
- The ability to meet pressured deadlines and prioritize competing priorities.
- Ability to comprehend technical product structures in various formats.
- Ability to understand work with multiple billing platforms, understand system processes and query language is required.
Responsibilities
- Analyzing billing data
- Identifying discrepancies
- Ensuring correct application of taxes and fees in customer invoicing
- Resolve billing issues
- Enhance reporting automation
- Support improvements in billing system performance
- Designing, developing, and executing processes that ensure accurate billing of taxes, regulatory fees, and surcharges
Benefits
- Medical, dental, vision insurance
- Life insurance
- 401(k) match
- Flexible Spending/Health Savings Accounts
- Tuition and gym reimbursements
- Vacation/PTO, paid holidays, floating holidays
- Volunteer days, parental leave
- Legal, accidental, hospital indemnity, identify theft, pet insurance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
