Body Shop Manager

Underriner Ford and Nissan of the Dalles•The Dalles, OR

About The Position

JOB SUMMARY: We are looking for a Body Shop Manager/Estimator to join our growing team! Are you a experienced estimator looking to take the next step in your career. We are looking for a experienced estimator or manager. The right candidate will have the ability to learn new technology and have a strong background in customer service. The day-to-day duties of this role include preparing estimates, maintaining a timely repair schedule, managing body shop associates, and developing a proper repair plan for vehicles. Benefits 100% Employer paid medical premium Monday-Friday Competitive Pay Room for Advancement and career growth Medical/Dental/Vision Industry Training 401K Flex Spending Account Employee Discount Program on Service, Parts and Vehicles

Requirements

High school diploma or equivalent
Excellent customer service skills
Basic computer proficiency
Positive, friendly attitude, along with a customer service mentality
Enjoy working in a dynamic environment
Excellent oral and written communication skills
Teammate with collaborative mindset
Math, reading, and software skills
Ability to learn new technology, repair and service procedures and specifications
Able to operate electronic diagnostic equipment
Valid driver’s license and clean driving record

Responsibilities

Participate in developing a proper repair plan for each vehicle
Prepare estimates in accordance with Insurance partner and company guidelines
Maintain and execute a timely schedule before, during, and after completion of repairs
Communicate supplements to customers and insurance companies on the same business day as written
Ensure customers’ cars are kept clean and tidy to improve customer happiness
Consult with upper management regarding new procedures and equipment in the industry
Manage body shop associates