Booking and Experience Coordinator

Traveling with MchailaKnoxville, TN
3dRemote

About The Position

We are seeking a detail-oriented and proactive Booking & Experience Coordinator to support clients by managing reservations, coordinating schedules, and ensuring every step of the process is accurate and organized from start to finish. This fully remote position is ideal for someone who enjoys working behind the scenes, keeping moving parts aligned, and communicating clearly with clients to create a seamless, professional experience. If you thrive in structured systems and enjoy turning details into well-executed plans, this role offers both flexibility and long-term growth potential.

Requirements

  • Strong communication skills, both written and verbal
  • Highly organized and detail-oriented
  • Comfortable working independently in a remote environment
  • Reliable, deadline-driven, and self-motivated
  • Tech-comfortable and able to learn new platforms quickly
  • Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM

Nice To Haves

  • Customer service, scheduling, or administrative experience preferred (not required)

Responsibilities

  • Manage bookings, reservations, and confirmations with accuracy
  • Coordinate scheduling and ensure timelines are met
  • Communicate with clients to gather required details and provide updates
  • Monitor changes, track deadlines, and follow up as needed
  • Maintain organized documentation and accurate records
  • Support a smooth client journey from initial coordination through completion
  • Utilize provided tools, systems, and training to ensure efficiency

Benefits

  • 100% remote flexibility
  • Structured onboarding and step-by-step training provided
  • Clear systems and workflows already in place
  • Supportive, team-focused environment
  • Opportunities for long-term growth and advancement
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