Box Office Ticket Agent

Mohegan Sun • Uncasville, CT

31d

About The Position

This position is responsible for both ticket and gift card sales for the property, while providing superior customer service.

Requirements

• Previous money handling experience
• Must be familiar with a computer
• Able to read, understand and communicate all necessary information
• Excellent guest service skills
• Knowledge of the Mohegan Sun gift card database system
• Proficiency in Box Office ticketing software and other applicable computer programs
• Must be able to adapt to a high energy environment that is constantly changing
• Must be able to sit and stand for extended periods of time
• Must be able to lift up to 30 lbs.
• Must be able to work long hours, nights, weekends and holidays, as assigned

Responsibilities

• Sells ticket via walk up and over the phone
• Processes gift card transactions via walk up, over the phone and via Mohegansun.com online store
• Distributes will call for all ticketed events
• Helps support related in-house departments, as needed
• Maintains confidentiality in regards to event and guest information

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed