Box Office Ticket Seller | Part-Time | Ford Wyoming Center
About The Position
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. The Box Office Ticket Seller works under supervision of the Box Office Supervisors, assist guests in purchasing tickets, resolve guest issues in accessing digital tickets, answer event questions, all while providing excellent customer service. This role pays an hourly rate of $12.00-$15.00. Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching. This position will remain open until June 19, 2026.
Requirements
- Ability to multitask in a fast‐paced environment.
- Familiarity with Windows-based computers.
- Possess excellent customer service skills.
- Experience working with the public and cash.
- Ability to work independently and as a productive member of a team.
- Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends, and holidays, in addition to traditional business hours.
- Proven ability to work well with all levels of management.
- Strong analytical and problem‐solving skills.
Responsibilities
- Know and understand the operations of the Ticketmaster system.
- Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating.
- Know and understand seating charts and configurations.
- Perform transactions for all events on the ticketing system with efficiency and accuracy.
- Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of tickets and correct change.
- Communicate and satisfy patrons with world class customer service.
- Operate phone and address call in patrons’ request for information.
- Reconcile all monies received from ticket sales.
- Maintain confidentiality.
- Additional duties may be assigned by Box Office Director or Box Office Supervisor.
Benefits
- 401(k) Savings Plan
- 401(k) matching
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
