Branch Office & Accounting Supervisor

Fortis Fire & Safety•Knightdale, NC

5h•Onsite

About The Position

We are seeking a skilled Branch Accounting & Office Supervisor to lead the day‑to‑day financial and administrative operations of the local branch. This role oversees accounting, accounts payable/receivable, inventory management, service billing, and general office administration while supervising a team of 4–7 employees. The Branch Accounting & Office Supervisor plays a key role in ensuring accurate financial reporting, strengthening internal processes, supporting corporate accounting and operations, assisting with software integrations, coordinating workflow, and maintaining an efficient, well‑run branch office. This position also supports major initiatives such as ERP conversions and process standardization across the organization.

Requirements

Bachelor’s degree in Accounting, Finance, Business Administration, or a related discipline.
Minimum 3 years of office administration experience and 3 years of hands‑on accounting experience (AP, AR, reconciliations, billing, reporting).
At least 1 year of direct supervisory experience, including coaching, workload management, and performance support.
Ability to read, interpret, and apply business documents, policies, financial data, and basic regulatory information.
Strong written and verbal communication skills, including the ability to prepare reports, business correspondence, and procedural documentation.
Solid analytical and problem‑solving abilities; able to interpret instructions, prioritize competing demands, and resolve practical operational issues.
Proficiency with Microsoft Office (Excel, Outlook, Word) and experience working in ERP/accounting software environments.
Ability to apply quantitative concepts (percentages, ratios, basic statistics) in financial and operational analysis.
Demonstrated attention to detail, accuracy, confidentiality, and follow‑through.
Ability to work on-site as required and maintain regular, reliable attendance, with or without reasonable accommodation.

Responsibilities

Provide daily leadership to branch administrative and accounting staff while fostering a positive, collaborative, and supportive work environment.
Support accurate financial reporting, including reviewing financial data and ensuring transactions are recorded properly.
Oversee accounts payable, accounts receivable, inventory processes, and general accounting workflow.
Manage day‑to‑day banking operations and uphold strong internal controls related to revenue, expenditures, budgets, and program costs.
Analyze financial data, prepare and present key performance indicator (KPI) reports, and support preliminary financial analysis.
Oversee service dispatch functions, service billing, and related accounting.
Manage project and program financials from quote through cash collection.
Track department performance, evaluate workflow, and support continuous process improvement.
Assist the Director of Finance with special reporting, projects, audits, and analysis as needed.
Support office efficiency initiatives, including ERP system implementation and process transitions.
Serve as the primary branch resource for understanding operational processes and assisting with major system conversions (e.g., Q360).
Act as a cross‑departmental connector, helping optimize workflows, allocate resources, and analyze performance metrics.
Provide administrative support and ensure the branch operates smoothly and effectively.
Cross‑train on all office administrative roles to gain full understanding of branch operations and support ERP and process implementations.
Serve as a backup resource to administrative team members as business needs arise.
Provide role overlap to maintain continuity of operations during vacations, absences, or peak workload periods.
Participate in hiring, onboarding, coaching, workflow management, performance discussions, and disciplinary actions as needed.
Perform other duties as assigned.