Brand Associate

Retail and Dining Positions•Tampa, FL

About The Position

The Brands Associate is responsible for delivering sales and excellent customer service in designated stores. This position performs tasks on the sales floor or in a support environment. This Associate takes pride in the Brand, is passionate about product and delivering a positive shopping experience in a service focused, well-maintained and friendly environment.

Requirements

Demonstrated selling experience in a service oriented retail setting. Preference towards the store’s products
Demonstrated ability to assess customer needs, upsell and make recommendations, preferably with prior knowledge of the product lines.
paced Demonstrated ability to promote product, influence customers and work with a team in a fast service environment
Significant interpersonal and relationship, demonstrated ability to stay up to date with industry products and services. Retain and apply product knowledge

Responsibilities

Put the customer first at all times
Provide memorable, highly personalized customer service through needs analyses and product recommendations.
Offer customers promotional products and services
Be able to resolve customer service issues and escalate as required
Create and maintain good working relationships with fellow associates
Maintain store appearance with respect to visual merchandising, housekeeping and maintenance standards
Efficiently and accurately conduct customer transactions on our POS
Efficiently and accurately conduct receiving, cycle counts, product returns and transfer transactions, etc. on our handheld
Efficiently and accurately complete any required process controls (paperwork, etc.)
Follow company policies and procedures and maintain a safe working environment
Process all point of sale transactions in a friendly, quick, and efficient manner while complying with the company’s Cash Handling and Loss Prevention Standard Operating Procedures
Successfully show consistent performance on quarterly selling observations