Business Analyst - Capital Markets

United Wholesale MortgagePontiac, MI
1dOnsite

About The Position

At UWM, Business Analysts focus on all stages of application development, support and evolution. In this position, you will get to work specifically with the Capital Markets Team, along with our IT application support and data warehouse teams. WHAT YOU WILL BE DOING WHAT YOU WILL BE DOING

Requirements

  • Computer-related degree or equivalent
  • 2+ years of business analysis and financial services experience preferred
  • Ability to manage tasks and deliverables effectively
  • Ability to work collaboratively on a team in a fast paced environment
  • Self-motivated with a strong work ethic
  • Positive attitude and willingness to learn
  • Onsite, full-time attendance

Responsibilities

  • Investigate and diagnose incidents to restore a failed IT service as quickly as possible (QRM Risk Model)
  • Become a subject matter expert in United Shore’s QRM application
  • Build knowledge of Capital Markets disciplines and technical assumptions
  • Develop relationships with team members in the business and on other technical teams
  • Create knowledge business documentation for troubleshooting
  • Respond to team support requests and assist fellow teammates in application enhancements and analysis
  • Balance multiple projects and incidents at the same time in a fast paced environment
  • Communicate complex technical issues and solutions in a clear, simple and understandable way
  • Collaborate with multiple stakeholders on the best solution for the team
  • Create workflow scripts that can be executed by others
  • Perform testing and defect management
  • Facilitate information gathering sessions
  • Ensure business needs are satisfied within a given technical solution
  • Build adhoc analysis and reporting as requested

Benefits

  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical, dental, vision and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
  • Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store featuring healthy grab-and-go snacks
  • In-house Starbucks and Dunkin
  • Indoor/outdoor café with Wi-Fi
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