Business Analyst/Senior Business Analyst

Arapahoe County•Littleton, CO

3d•$76,877 - $122,804•Onsite

About The Position

The Arapahoe County government serves its communities in ways both obvious and obscure. As the beating heart of local and regional government, we’re here for our neighbors on their best days—and their worst. We share our residents’ goals of preserving our quality of life and strive to be the place we’re proud to call home. The role of the Business Analyst is to be a trusted strategic IT partner, working with departments in researching, defining, planning and launching efficient business and operational systems in support of core organizational functions and processes. This includes gathering functional requirements, analyzing data, and documenting recommended solution options in support of business cases and proposed projects. This position will apply effective communication, analytical, and problem-solving skills to help maximize the benefit of IT system investments for the business units. The Business Analyst may be required to manage smaller, less complex projects.

Requirements

Demonstrated experience in developing requirements, specifications and business process review.
Ability to develop relationships with both internal and external partners, fostering strong communication and building healthy partnerships.
Ability to communicate across a broad audience with differing technical skillsets and language, including upper management, end users, vendors, and technical teams.
Demonstrate ability to continue personal development and education to remain informed of current industry trends and emerging technologies.
Demonstrate ability to manage small to medium size projects and system implementations.
Accountability
Accessibility
Inclusivity
Integrity
Customer Focus: Is dedicated to meeting the requirements of internal and external customers. Gets first-hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
Decision Making: Authoritative, quick, data-driven decision making within defined span of control. Focused on established and new systems and technologies to solve client needs.
Strategic Agility: Anticipates future trends and business needs and consequences or decisions. Having broad knowledge and perspective, is future oriented, and can articulately document and communicate plans and strategies.
Communication and Team Management: Is capable of defining and communicating the creative ideas of others to a broad audience. Able to effectively convey benefits and risks of different plans and solutions, as well as moderate group discussions and brainstorming sessions.
Total Work Systems: Is dedicated to reducing system variance in organization systems and processes. Deliver high-quality products and services which meet the needs of internal and external customers. Use data and continuous improvement to enable and equip internal and external customers to achieve their purposes and goals.
High school degree or GED
At least six (6) years of business analysis experience in an information systems environment or related fields.
Any equivalent combination of education and work experience that satisfy the requirements of the job will be considered.
Must successfully pass pre-employment testing which includes an acceptable motor vehicle record (MVR), background check, and polygraph exam.
Possession of a valid Class “R” Colorado Driver’s License or the ability to obtain one within two weeks of appointment.
Will require fingerprinting and a Colorado Bureau of Investigation (CBI) background check.
Successful completion of annual Colorado Justice Information System (CJIS) training.
Position is deemed essential and incumbents must be available for winter storm and other emergency events and available to work on-call on a rotational basis including evenings, holidays and weekends.

Nice To Haves

Bachelor’s degree in Business or Computer Information Systems or related fields

Responsibilities

Develop an advisory IT partnership with the leadership and functional teams of the assigned department(s).
Obtain a deep understanding of relevant business areas to be able to recommend solutions and build high-quality requirements.
Proactively review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or replacing these systems.
Lead requirement gathering sessions to identify pain points, process and technology gaps, and clearly define solution specifications and business process needs. Make recommendations on solutions.
Translate conceptual user requirements into clear, detailed functional requirements.
Conduct research on software and hardware products to support business and IT needs. Attend relevant conferences and trade shows to stay up to date on emerging trends and technologies.
Create documentation, including system models, workflows, technology roadmaps and specifications to support system implementations.
Work closely with IT PMO team on project planning and implementations.
Assist in developing Requests for Proposals (RFP) for external services.
Ensure compatibility and interoperability of commercial off the shelf or in-house technology systems.
Identify and define scope and parameters for systems analysis to support implementation success criteria and ongoing measurements.
Work with vendors and other internal and external resources to ensure compliance with the county’s security, accessibility, and Artificial Intelligence standards.