Business Analyst - Assistant Vice President
About The Position
The Business Analyst supports the Program Manager and the entire team in gathering tech & business requirements, improving operational processes, guiding the dedicated development team, and supporting local front office users on any query related to the local Salesforce platform. The job of the BA is essential in delivering high-end products and in supporting the development team in having all documentation detailed and well prepared. You will interact with a variety of stakeholders, from IT developers and tech experts to compliance and risk officers: every day will never be the same. With this role you will enable the digital environment that helps our people share their knowledge, expertise, and real passion for our business. Deutsche Bank is investing heavily in technology, which means we are investing in you.
Requirements
- Demonstrated experience in dealing with complex Salesforce based CRM solutions, ideally in the banking industry.
- Experience in dealing with the Bank’s internal processes and around compliance, legal, BISO / TISO, DPOs stakeholders.
- Relevant and demonstrable experience in designing and documenting requirements in agile teams.
- Knowledge of agile methods (SAFe, Scrum, Kanban, etc.) and tools (Jira or Confluence)
- Experience in working in a challenging, fast-paced environment
- Clear ability to provide concise, precise, and managerial answers to a wide array of business-related topics.
- Experience in working in a fast-paced environment.
- Ability to deal with complex and ambiguous situations independently and with limited guidance.
- Independent and proactive working method and a high-quality standard.
- Flexibility for moving between different requirements in a timely manner.
Nice To Haves
- Salesforce certificate will be highly desirable.
Responsibilities
- Scope the system: Work closely together with the Program Manager and other team members, to ensure right granularity of requirements specification on an epic / story level.
- Translate business needs: Create models, diagrams, presentations, and design, configure solutions within the Salesforce platform, including workflows, reports, dashboards, and custom objects, to meet business objectives.
- Validate requirements, UAT Testing & User Training (if required): You will validate E2E requirements via reviews, walkthroughs, and demo. You will also be key actor in writing & conducting UAT test cases and, in case required, train non-squads’ stakeholders.
- Liaise & Communicate: Act as a key liaison between business users, product teams, and technical developers, ensuring everyone is aligned on project goals and technical implementation.
- Document: Create comprehensive documentation, such as user stories, functional specifications, and process models (AS-IS and TO-BE), to guide development and implementation.
- Monitor: Proactively identify risks / issues that might affect squad’s overall health
Benefits
- A diverse and inclusive environment that embraces change, innovation, and collaboration
- A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days
- Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
- Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits
- Educational resources, matching gift, and volunteer programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
