Business Development Center Rep

Sauers GMC•Laporte, IN

About The Position

Family owned and operated for over 40 years, Sauers is one of the most trusted dealerships in Northwest Indiana. Quality vehicles, a simple purchase process, all at a fair price. Here at Sauers, we have answered all those issues. We have some of the highest customer service numbers in the industry. Most of our business is done by customer referrals and our customer retention percentage is off the charts. We strive to provide all of our customers with the best customer service possible. At Sauers GMC in La Porte, we want the customer's business for life, not just one transaction.

Requirements

Digital marketing, website & social media experience is required
Superior communication skills, both oral and written
Strong email and phone presence is necessary
Exceptional leadership skills
Outstanding organizational skills
Ability to stay strong and calm in a stressful environment; must thrive under pressure
Ability to pass pre-employment background check and drug test
Valid drivers license with clean driving record
Stay current with all training requirements

Nice To Haves

Automotive experience is a plus

Responsibilities

Create, maintain and measure the internet and business development processes for the Sales department.
Attract potential clients and retain current clientele by answering product and service questions received via phone and/or internet
Contribute to high scores for the manufacturer’s customer satisfaction index (CSI)
Strive for continual improvement in the BDC and the company as a whole.
Hold yourself and others to high moral and ethical standards and conduct yourself with honesty and integrity