Business Development Operations Coordinator

Enhabit Home Health & Hospice•Dallas, TX

5h•Onsite

About The Position

Maintains databases and provides support to increase business development productivity. This position assists with ongoing projects including data entry, branch and sales teams updates, and admission coordinator assignments. This role plays a key part in maintaining role and reporting structures for CRM hygiene and ensuring accurate information is available to support decision-making.

Requirements

Required to have Associate's Degree.
Minimum two years of work experience in CRM management, data entry, sales operations, or experience in a home health or hospice environment may be considered in lieu of degree requirements.
Oral communication, written communication, fluency in English, active listening.
Demonstrated intermediate technology skills. Especially MS office, including word, powerpoint and excel.
Other than for designated full-time remote positions, in-office attendance is essential in order to achieve Enhabit objectives, including but not limited to, effective supervision, teamwork, task completion, and other position objectives.
Enhabit does not waive this essential function by permitting duties to be performed remotely on occasion to accommodate temporary personal needs, such as appointments, or to operate in crises beyond its control, such as during a natural disaster or pandemic.

Nice To Haves

Preferred previous experience with data entry, database management, or CRM systems.
Preferred previous experience using Homecare Homebase (HCHB) or similar healthcare software.
Preferred intermediate proficiency with computer systems, software applications, and technology tools.

Responsibilities

Maintain and update submitted data for physician and facility protocols timely; utilizing Homecare Homebase (HCHB).
Ensure business development territories are accurately and timely maintained in HCHB; including managing and processing territory update requests.
Complete periodic maintenance of the HCHB databases; ensuring dashboard and tableau data is as accurate as possible.
Provide support for activities such as CRM updates, referral source assignments, branch group updates, and database maintenance to ensure continuity of operations.
Perform other duties related to business development operations as assigned, in support of business development performance and organizational goals.
Demonstrate qualifications and competencies consistently and reliably.
Complete all other duties as assigned.