Business Development Operations Manager

CHAOS Industries • Columbia, WA

9h • $130,000 - $165,000 • Onsite

About The Position

The Business Development team is the go-to-market engine of the company and sits at the intersection of Growth, Mission (field operations) and Capture. CHAOS is hyper-scaling at rapid velocity and needs a strong Business Development Operations Manager to keep everything moving. You own execution mechanics and enforce process discipline. This role has a direct impact on our ability to deliver to customers – think, “Are we efficient, on-time and well-resourced?”

Requirements

• 7–10+ years in BD, Sales, Growth, Operations and/or Project Management.
• Bachelor’s degree in Engineering, Business, Communications or Political Science.
• Experience building trust with technical and operational stakeholders, translating customer needs, and driving aligned internal execution.
• Exceptional communication skills and attention to detail; strong strategic judgment and risk assessment.
• Professionalism and a service-first mindset.
• Ability to work across multiple systems, simultaneously.
• Detail-oriented, deadline-driven, and process-minded.
• Self-starter who is goal-oriented and highly motivated.
• Leadership in fast-moving, matrixed, and sometimes ambiguous environments.
• Strong ability to context switch, quickly.
• Familiarity with the defense industry, specifically the acquisition process.

Responsibilities

• Process Design, Enhancement & Scale Translate strategy into operational reality (and flagging when reality doesn’t match strategy).
• Build repeatable, scalable workflows for prospecting, partnerships, onboarding, training, resourcing, approvals, and handoffs.
• Encourage process improvement; identify bottlenecks in deployment or sales workflows and implement effective solutions.
• Standardize best practice playbooks, templates, and timelines while still leaving room for customization and flexibility.
• Data Collecti on , Track ing & Report ing Turn activity into insight - d efines what to track, how often and where.
• Ensure data integrity in CRM and other project management tools like Jira and Foundry.
• Drive Cross-Functional Alignment Coordinate with Mission, Growth, Product, Engineering, Revenue Operations, and Finance to keep every stakeholder aligned.
• Establish various lines of communication and touchpoints; determine which should be used when.

Benefits

• Health Benefits: Medical, dental, and vision benefits 100% paid for by the company
• Additional benefits : 401k (+ 50% company match up to 6% of pay), FSA, HSA, life insurance, and more
• Our Perks: Free daily lunch, ‘No meeting Fridays’, unlimited PTO, casual dress code
• Compensation Components: Competitive base salaries, generous pre-IPO stock option grants, relocation assistance, and (coming soon!) annual bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level