Business Excellence Technician-1

Flex•Austin, TX

About The Position

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. Job Summary Principal Accountabilities · Execute time studies (stopwatch, line balancing, and standard work) and consolidate results using standardized templates for Industrial Engineers. · Collect, process, and analyze capacity data (equipment and lines) and Direct Labor performance data, supporting headcount calculations, CPH/UPH, and takt/rate analysis. · Monitor, record, and analyze downtime in systems (e.g., FlexFlow, Downtime Tracker, Mamut), generating reports with root causes, impacts, and corrective actions. · Prepare, assemble, and/or adapt simple jigs, fixtures, and mockups (moonshine) to support station improvements, prioritizing ergonomics, quality, and safety; support try-outs and validations. · Support Kaizen events (setup reduction, flow, 5S, standardization, visual management): data collection, time studies, measurements, “as-is/to-be” mapping, action follow-up, and control plans. · Develop and maintain technical documentation: standardized work instructions (SW), cell/line layouts, process sheets, data collection forms, and reports with numerical and graphical analysis. · Configure, execute, and document capacity tests/studies and small simulations based on objectives defined by Industrial Engineers, recording procedures, results, and recommendations. · Maintain software files, spreadsheets, document versions, and measuring equipment according to current revisions; ensure 5S discipline and EHS compliance in the work area. · Train operators/technicians on new standardized work methods, data collection procedures, and basic use of forms/systems related to CI/IE initiatives. --- Specialized Job Responsibilities · Prepare materials and dashboards for performance review meetings (DL, C/T, UPH, OEE, downtime), presenting insights clearly and objectively (PowerPoint/Excel). · Support organization of technical documentation (specifications, layouts, station-level P-FMEA/control plans, standard instructions) and updates to internal libraries. · Conduct data collections/simulations per internal/external customer requirements (when applicable) and support process and 5S audits. --- Education / Experience · Education: Technical degree in Mechanics, Production, Electronics, Mechatronics, Manufacturing, Industrial Engineering, or related fields; or Technical High School with equivalent experience. · Experience: 2–5 years in a manufacturing environment (electronics preferred), with exposure to time studies, capacity, standardization, 5S, and improvement project support. --- Knowledge / Skills / Abilities Tools / Software · MS Office: o Excel (intermediate: formulas, PivotTables, charts), o PowerPoint (intermediate), o Word. · FlexFlow (required) for flow/downtime analysis; Downtime Tracker and Mamut (preferred) for event/stop analysis. · AutoCAD (preferred) for basic layouts; Minitab (preferred) for basic statistical analysis. · Ability to maintain version control and organize technical files. IE / Lean · Solid knowledge of time study, capacity/throughput, takt time, line balancing, standard work, 5S, Kaizen, wastes (7+1), value stream mapping (VSM), data collection, and basic root-cause analysis. Communication · Ability to create clear numerical/graphical reports, present findings to engineers/managers, and train operators/technicians. Analytical Reasoning · Ability to interpret technical instructions, define problems, collect data, establish facts, and draw valid conclusions; attention to detail and disciplined execution. --- Certificates, Licenses, Registrations · Preferred: White Belt/Yellow Belt (Lean Six Sigma), relevant safety/EHS certifications, and Time Study/MTM training (differential). --- Scope / Impact · Directly impacts the accuracy of capacity studies, Direct Labor calculations, and operational performance through reliable data collection, standardized documentation, and effective support of improvement events; contributes to process stability, productivity, and safety. (Derived from the base document, focused on IE/CI scope.) --- Decision Making / Discretion · Determines data collection methods, measurement sequence, and daily task prioritization within engineering guidelines; recommends method/layout adjustments with validation from the responsible Industrial Engineer. --- Supervision / Leadership · May act as a technical reference for operators and other technicians during data collection and standardization activities; may mentor peers in 5S, time study, and use of forms/systems. No formal people management responsibilities. --- Work Environment · Occasional exposure to moving mechanical parts, repetitive work, cleaning/processing chemicals, and electrical hazards; PPE and EHS compliance required. Work environment includes both factory floor and office, with frequent line visits. --- Physical Demands · Handling of small components; reaching with arms/hands; bending, kneeling, and performing measurements at workstations; frequent standing and walking; sitting for analysis/documentation; occasional climbing/balancing. Ability to lift/move up to 50 lb (≈ 23 kg). Visual acuity required for reading instruments/labels/drawings. Reasonable ergonomic accommodations will be considered as needed. --- System Requirements – Summary for Job Posting Required: MS Excel (intermediate), PowerPoint (intermediate), FlexFlow. Preferred: AutoCAD, Minitab, Downtime Tracker, Mamut.

Requirements

Technical degree in Mechanics, Production, Electronics, Mechatronics, Manufacturing, Industrial Engineering, or related fields; or Technical High School with equivalent experience.
2–5 years in a manufacturing environment (electronics preferred), with exposure to time studies, capacity, standardization, 5S, and improvement project support.
MS Office: Excel (intermediate: formulas, PivotTables, charts), PowerPoint (intermediate), Word.
FlexFlow (required) for flow/downtime analysis
Ability to maintain version control and organize technical files.
Solid knowledge of time study, capacity/throughput, takt time, line balancing, standard work, 5S, Kaizen, wastes (7+1), value stream mapping (VSM), data collection, and basic root-cause analysis.
Ability to create clear numerical/graphical reports, present findings to engineers/managers, and train operators/technicians.
Ability to interpret technical instructions, define problems, collect data, establish facts, and draw valid conclusions; attention to detail and disciplined execution.

Nice To Haves

Downtime Tracker and Mamut (preferred) for event/stop analysis.
AutoCAD (preferred) for basic layouts; Minitab (preferred) for basic statistical analysis.
White Belt/Yellow Belt (Lean Six Sigma), relevant safety/EHS certifications, and Time Study/MTM training (differential).

Responsibilities

Execute time studies (stopwatch, line balancing, and standard work) and consolidate results using standardized templates for Industrial Engineers.
Collect, process, and analyze capacity data (equipment and lines) and Direct Labor performance data, supporting headcount calculations, CPH/UPH, and takt/rate analysis.
Monitor, record, and analyze downtime in systems (e.g., FlexFlow, Downtime Tracker, Mamut), generating reports with root causes, impacts, and corrective actions.
Prepare, assemble, and/or adapt simple jigs, fixtures, and mockups (moonshine) to support station improvements, prioritizing ergonomics, quality, and safety; support try-outs and validations.
Support Kaizen events (setup reduction, flow, 5S, standardization, visual management): data collection, time studies, measurements, “as-is/to-be” mapping, action follow-up, and control plans.
Develop and maintain technical documentation: standardized work instructions (SW), cell/line layouts, process sheets, data collection forms, and reports with numerical and graphical analysis.
Configure, execute, and document capacity tests/studies and small simulations based on objectives defined by Industrial Engineers, recording procedures, results, and recommendations.
Maintain software files, spreadsheets, document versions, and measuring equipment according to current revisions; ensure 5S discipline and EHS compliance in the work area.
Train operators/technicians on new standardized work methods, data collection procedures, and basic use of forms/systems related to CI/IE initiatives.
Prepare materials and dashboards for performance review meetings (DL, C/T, UPH, OEE, downtime), presenting insights clearly and objectively (PowerPoint/Excel).
Support organization of technical documentation (specifications, layouts, station-level P-FMEA/control plans, standard instructions) and updates to internal libraries.
Conduct data collections/simulations per internal/external customer requirements (when applicable) and support process and 5S audits.