Business Intake Coordinator
About The Position
Wilson Elser is a leading defense litigation law firm with more than 1400 attorneys in 46 offices throughout the United States. Founded in 1978, we rank among the top 100 law firms identified by The American Lawyer and 36 in the National Law Journal’s survey of the nation’s largest law firms. Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our Business Intake Coordinator position in our White Plains, NY Office. This position offers a flexible, hybrid working arrangement.
Requirements
- Bachelor’s degree and internship/work experience or 1-3 years’ experience in legal e-billing may substitute for education
- Strong reading comprehension, analytical and problem solving skills
- Ability to exercise proper judgment
- Ability to produce detailed and accurate work products
- Ability to organize and prioritize work in a fast-paced and high volume environment to meet deadlines and daily requirements
- Ability to communicate clearly and effectively, both orally and in writing with attorneys, staff, vendors and clients
- Ability to provide quality client service to both internal and external contacts, regarding matters of a routine nature
- Ability to identify issues and oversee the execution of resourceful solutions
- Willingness to learn and develop new skills
Nice To Haves
- Knowledge of legal billing and Middleware systems preferred but not required (i.e. Legal Exchange, TyMetrix 360, Legal-X, Serengeti/Legal Tracker)
- Intermediate knowledge of Microsoft Excel and Outlook is preferred
- Experience in project management a plus
- Knowledge of various Legal Electronic Data Exchange Standard (LEDES) billing formats (specifications, limitations, etc.) a plus
Responsibilities
- Manages and tracks all client implementations on applicable electronic billing systems. Effectively liaising with attorneys, clients, middleware vendors and other administrative teams to meet the timeline for implementation and the specific electronic billing system requirements
- Monitor all active matter transitions to e-billing, prioritizing and ensuring their timely completion
- Identifying and documenting compliance requirements for each client’s e-billing process
- Coordinating client guideline review and implementation
- Reviews new matters to ensure all relevant electronic billing information is properly entered into the billing system so that invoices are ready to submit electronically when approved. Follows up with partners, secretaries, and clients, as appropriate, to obtain the required information
- Assesses implementation process for improvements and possible efficiencies
- Participating in firm-wide and departmental compliance projects and initiatives
- Performing other duties as assigned
- Processing write-offs per Firm policy
- Assistance with the creation and distribution of daily, weekly, monthly reports
Benefits
- Outstanding benefits package, including 401k match and generous PTO plan
- Ample opportunities for professional development and advancement
- Access to corporate discount plans and other benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
