Business Manager - RV and Marine Industry

Colton RV & Marine•City of North Tonawanda, NY

9h•$100,000 - $300,000

About The Position

Drive your career forward in the booming RV & Marine industry! Our dealership is growing, evolving, and making waves — and we’re looking for an experienced Business Manager to join our high-energy team. This is your chance to be part of a thriving, customer-driven environment where every day brings new opportunities to help people turn their RVing and boating dreams into reality. As our Business Manager, you’ll be at the heart of the purchase process — blending financial expertise with outstanding customer service to create smooth, stress-free transactions. From securing financing for Tiffin Motorhomes, Airstream Travel Trailers, and Keystone RVs to arranging insurance for Barletta Pontoons and Parker Offshore Fishing Boats, your work will be the key that unlocks adventure for our customers. If you’re ready to bring your skills, passion, and drive to a growing dealership, we’d love to meet you.

Requirements

Financial Solutions Management
Insurance Coordination
Sales Support and Training
Compliance and Documentation
Customer Relationship Management
Performance Monitoring and Reporting

Responsibilities

Guide customers through financing options tailored to RV and marine purchases, whether they’re interested in a Tiffin motorhome, Airstream travel trailer, Keystone RV, Barletta Pontoon Boat, or Sunchaser Pontoon, etc.
Collaborate with lending institutions to secure competitive financing terms and streamline approval processes for these premium brands.
Present financial products such as service contracts, paint and fabric protection, tire protection, roadside protection, insurance, and other products designed to protect our customers and their investments.
Assist customers in selecting appropriate insurance coverage for RVs, boats, and related equipment, ensuring they are well-protected whether they’re purchasing a Tiffin, Keystone, Barletta, or Sunchaser, etc.
Facilitate insurance applications and ensure compliance with insurance requirements for these high-value brands.
Partner with sales team members to integrate finance and insurance options into sales training, specifically focusing on the unique financing needs of RVs like Tiffin and Keystone, and boats like Barletta and Sunchaser, etc.
Conduct training sessions to educate sales staff on finance products, promoting cross-functional knowledge and sales effectiveness.
Ensure adherence to regulatory requirements and internal policies related to finance and insurance transactions, particularly for premium RV and marine brands.
Maintain accurate and complete documentation for all finance and insurance transactions handled by the F&I Manager.
Build rapport with customers to understand their financial needs and provide personalized solutions for their RVs or boats, whether it’s a Keystone RV or Barletta Pontoon, etc.
Handle inquiries and resolve issues related to finance and insurance matters promptly and professionally.
Track key performance metrics such as finance penetration rates, product penetration, and customer satisfaction scores for the F&I department.
Generate regular reports and provide insights to management on the performance of finance and insurance services related to brands like Tiffin and many more etc.