About The Position

This role offers a unique opportunity to operate at the intersection of strategy, operations, and systems design in a fast-growing healthcare environment. The Business Operations and Strategy Manager will lead high-priority, cross-functional initiatives, translating complex challenges into structured, actionable plans that drive measurable outcomes. You will partner closely with executive leadership to support strategic expansion, product launches, AI adoption, and operational scaling. The position demands a combination of analytical rigor, operational discipline, and collaborative influence, ensuring alignment across Product, Engineering, Clinical, Commercial, and Operations teams. Success in this role will directly impact organizational efficiency, execution velocity, and the delivery of innovative healthcare solutions at scale.

Requirements

  • 5–8 years of experience in consulting, business operations at a tech company, or high-trust strategy/Chief of Staff roles.
  • Strong understanding of healthcare operations, value-based care, and payer/provider dynamics.
  • Demonstrated ability to lead complex, multi-organizational initiatives to completion.
  • Exceptional analytical, strategic thinking, and problem-solving skills, with the ability to distill complex problems into actionable plans.
  • Proven track record in building systems, processes, and operational infrastructure from the ground up.
  • Excellent written, verbal, and interpersonal communication skills, with the ability to influence without positional authority.
  • Comfortable working in fast-paced, ambiguous, and evolving environments.

Nice To Haves

  • Experience in remote or distributed team collaboration is a plus.

Responsibilities

  • Lead and manage cross-functional strategic initiatives, including commercial expansion, enterprise implementations, internal AI adoption, product launches, and operational transformations.
  • Serve as a deployable operator in high-stakes or ambiguous situations, diagnosing root causes and designing clear execution plans.
  • Architect scalable systems, including processes, tools, dashboards, and playbooks, to support sustainable growth.
  • Drive analytical rigor by collecting, analyzing, and interpreting business data to inform strategic decisions.
  • Translate high-level goals into actionable plans with defined workstreams, owners, deliverables, and timelines.
  • Align stakeholders across departments to ensure coordinated execution and outcomes without relying on formal authority.
  • Act as a thought partner to leadership, surfacing insights, risks, and opportunities to influence organizational strategy.

Benefits

  • Competitive base salary with equity opportunities and performance-based bonus program.
  • 401(k) matching and regular compensation reviews.
  • Comprehensive medical, dental, and vision insurance.
  • Flexible time-off policies, including No-Meeting Fridays and monthly company holidays.
  • Remote-first work environment with collaboration across global teams.
  • Paid parental leave for all new parents.
  • Professional development opportunities, including mentorship, learning programs, and dedicated funding for training or certifications.
  • Employee Stock Purchase Plan (ESPP) with discounted equity options.
  • Monthly cell phone and internet stipend, reimbursement for home office setup, and additional perks supporting well-being and productivity.
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