Business Operations Lead

Microsoft

4d • $116,900 - $203,600

About The Position

The purpose of Industry Solutions Delivery (ISD) is to accelerate Microsoft commercial cloud growth by selling and delivering solutions which drive the adoption and use of Microsoft technologies for customers and partners. Our team brings together deep industry expertise, sales strength, and engineering capabilities to help customers bridge the trillion-dollar technology adoption gap better and faster. We deliver differentiated products and a simplified customer digital journey that enables customers to achieve their business outcomes.
Our organization is at the forefront of innovation, driving value across the entirety of the customers’ digital and AI transformation journey through repeatable and customized cutting-edge solutions powered by Microsoft Cloud and AI. We take pride in embodying Microsoft's mission of empowerment, promoting a growth mindset, inspiring excellence, and fostering a culture of inclusivity where everyone is encouraged to share their unique perspectives and be their authentic selves. By joining our team, you'll have the opportunity to contribute to life-changing innovations that impact billions of people worldwide.

Requirements

• Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 6+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles OR equivalent experience.

Nice To Haves

• Master's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 8+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles OR Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 12+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles OR equivalent experience.

Responsibilities

• As a Business Operations Lead, you will play a critical role in supporting the ISD CVP, Chief of Staff, and Executive Office by aligning and executing strategic planning processes alongside the leadership team, ensuring that all plans are in harmony with the business objectives and adapted to the unique demands of the organization. You will ensure internal continuation of business operations during all times, including periods of change or special circumstances, and work closely with Microsoft teams and other stakeholders to develop and implement comprehensive execution plans.
• You will own intake and triage of requests for the ISD CVP: 1) assessing priority, scope, and required inputs; 2) routing to the appropriate teams within the ISD Executive Office; and 3) support end-to-end task tracking, follow-ups, and closure across the ISD CVP and Chief of Staff priorities.
• You will lead the Business Operations activities within the ISD Executive Office team, developing and executing the rhythm of business (ROB), managing team participation for key business events, fiscal year planning, running business reviews, and other strategic business planning activities, while maintaining adherence to privacy and compliance.
• You will help drive accountability for the team and organization in executing core business activities, such as: Aligning priorities with key performance indicators (KPIs) and performance metrics Creating clarity in ambiguous situations to facilitate and drive prioritization and decision making for leaders across the organization Elevating status of key projects, initiatives, and open actions for leadership visibility and action
• You will leverage knowledge of the leader's goals and approach to ensure team activities are aligned with the leader's objectives: Support the ISD CVP and Chief of Staff in communicating key goals, priorities, and definitions Maximize a culture to support and represent the leader and team Inform tactical and strategic business decisions for the ISD CVP and Chief of Staff Support the landing of organizational changes
• You will engage in well-defined projects/programs, including work on strategic efforts that require hands-on experience which may be across multiple disciplines.
• You will monitor team health and support the leader in responding to team culture issues, as well as promoting culture initiatives (e.g., Diversity and Inclusion [D&I], hiring, onboarding).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level