Business Operations

Kikoff•San Francisco, CA

7d•$140,000 - $200,000

About The Position

At Kikoff, our mission is to provide radically affordable financial tools to help consumers achieve financial security. We're a profitable, high growth FinTech unicorn serving millions of people, many of whom are building credit or navigating life paycheck to paycheck. With innovative technology and AI, we simplify credit building, reduce debt, and expand access to financial opportunities to those who need them the most. Founded in 2019, Kikoff is headquartered in San Francisco and backed by top-tier VC investors and NBA star Stephen Curry. Why Kikoff: This is a consumer fintech startup, and you will be working with serial entrepreneurs who have built strong consumer brands and innovative products. We value extreme ownership, clear communication, a strong sense of craftsmanship, and the desire to create lasting work and work relationships. Yes, you can build an exciting business AND have real-life real-customer impact. This Role: We are looking for someone who has drive, analytical skills, strategic thinking skills, tactical solutioning skills, and a desire to build things with talented people. Ideally, you are excited by the prospect of breaking down complex problems, creating solutions, and driving projects/initiatives through to completion. As a member of the Biz Ops team, you will drive top priority initiatives for Kikoff and our leadership team. These include 1) identifying, vetting/stress-testing, and/or leading new revenue growth initiatives and 2) driving key cross-functional leadership priorities. You will scope new opportunities, use data-driven metrics to drive decision-making, provide research and recommendations, and unblock the scaling of key objectives within the company. What makes you the right fit for Biz Ops? First, you are used to working with really talented, multidisciplinary people. You have serious proof of internal drive. You are an open person who is receptive to feedback and new ideas. You are a good communicator – organized, prioritized, and not afraid to bring awareness to new challenges surfacing in a rapidly scaling team and product.

Requirements

Thinks like an owner. You take initiative and are comfortable owning complex initiatives from idea through execution.
Has a telescopic mindset. You can zoom out to understand strategic goals, customer needs, and market opportunities; you can zoom in to drive execution and solve detailed problems.
Thrives in ambiguity. You enjoy tackling loosely defined problems and developing structure and direction where none exists. You adapt quickly when information or priorities change.
Is customer- and market-centric. You actively seek to understand user behavior, industry dynamics, and competitive landscapes in order to identify new revenue growth opportunities
Has strong analytical and strategic thinking skills. You are comfortable building models, analyzing data, and translating insights into clear recommendations and action plans.
Communicates clearly and works well cross-functionally. You can align stakeholders with different perspectives and different levels of context to move initiatives forward.
Is humble and execution-oriented. You are willing to roll up your sleeves and do the work needed to move initiatives forward in a fast-paced environment.
2+ years in strategy consulting (MBB), business operations at a startup, investment banking, or a similar analytical role
Experience working on data-driven strategy or cross-functional initiatives

Nice To Haves

5+ years of professional experience preferred
MBA or entrepreneurial experience is a plus

Responsibilities

Identify, validate, and potentially lead new revenue growth initiatives at Kikoff
Identify and evaluate new upstream product opportunities, markets, and distribution models (e.g., new adjacent products/features, international expansion, new business models)
Build business cases and financial models to assess strategic opportunities by conducting research on markets, competitors, customer segments, and internal customer data to identify new opportunities for growth
Serve as strategic partner to vet and stress-test new growth ideas surfaced by Product Managers and leadership
Incubate and help launch initiatives before they scale into dedicated product or growth teams
Track early metrics of new initiatives to make recommendations (e.g., should we further invest in this initiative, or should we stop investing time/resources into this initiative)
Lead strategic priorities that span multiple teams and require a cross-functional leader who can both strategize and execute, owning initiatives end-to-end from concept through execution
Break down complex problems and develop solutions and action plans to implement
Align stakeholders across Product, Operations, Growth, Risk, Legal, and other teams to move complex initiatives forward and remove blockers
Establish initial playbooks and operating frameworks that can scale as the company grows