Business Optimization Analyst

Versant Health • Troy, NY

2d

About The Position

Versant Health is one of the nation's leading administrators of managed vision care, serving over 35 million of our clients' members across the United States. Our purpose is to make healthy vision a reality for everyone by improving access to care and education in the communities we serve. Fueled by our mission to improve members' lives with easy-to-use vision solutions rooted in choice value, and care, we believe that everyone has the power to become anything they set their sights on.
See how you can make a difference with the support of strong leadership and a team environment.
Versant Health: Making Healthy Vision a Reality for Everyone
The Business Optimization Analyst provides administrative, analytical, and technical business support for assigned operational initiatives. This role is responsible for maintaining and supporting recurring operational reporting, including data refreshes, validation, variance analysis, and distribution to stakeholders on established cadences. In addition, the analyst identifies opportunities for operational improvement, supports business process optimization efforts, and assists in defining business requirements, system enhancements, and workflow changes that improve efficiency, accuracy, and overall performance

Requirements

• Equivalent combination of education and experience will be considered in lieu of a bachelors.
• Experience supporting recurring operational reporting, data validation, or business analysis activities.

Nice To Haves

• Experience using Excel and query‑based tools (e.g., SQL or Access) to support reporting, analysis, or process improvement in an operational environment preferred.

Responsibilities

• Maintain and support recurring operational reporting, including scheduled data refreshes, validation checks, variance analysis, and timely distribution to stakeholders on defined cadences.
• Perform ongoing data quality checks, reconciliation, and issue resolution to ensure accuracy, consistency, and reliability of operational reports; investigate and clearly articulate drivers of variance, anomalies, and trends in operational data.
• Evaluate current and future business needs regarding automation, technology and improved business processes.
• Assist in designing business and technical requirements to support new business functions, improve internal processes, and satisfy external customer requests, including changes or enhancements to existing programs .
• Collect requirements of proposed application systems or business mandates, evaluate and recommend applicable solutions; and support the design of data structures and procedures to meet the defined requirements.
• Collaborate with Information Technology and Operational partners to create and test specifications, support implementation activities, and assist with end-user training.
• Conduct complex systems and process analyses to identify gaps, optimize performance, and ensure alignment with organizational goals.
• Perform exploratory and operational data analyses and effectively communicate findings to both technical and non-technical audiences.
• Support assigned initiatives by developing and executing work plans, reporting, and deliverables to inform decisions and execution.
• Perform other duties as assigned.

Benefits

• We offer a comprehensive and competitive total rewards package designed to support your health, financial well‑being, and work‑life balance.
• Benefits include medical, dental, and paid vision coverage; paid time off and company holidays; retirement savings with employer contribution; employee wellness resources; and professional development opportunities.
• Additional benefits may include flexible work arrangements, employee assistance programs, and other programs that support you both at work and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level