Business Support Specialist - Shockwave Medical

Johnson & Johnson•Santa Clara, CA

3d•Onsite

About The Position

Johnson & Johnson is hiring for a Business Support Specialist – Shockwave Medical to join our team located in Santa Clara, CA. At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/. Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Ready to join a team that’s pioneering the development and commercialization of Intravascular Lithotripsy (IVL) to treat complex calcified cardiovascular disease. Our Shockwave Medical portfolio aims to establish a new standard of care for medical device treatment of atherosclerotic cardiovascular disease through its differentiated and proprietary local delivery of sonic pressure waves for the treatment of calcified plaque. Position Overview The Business Support Specialist will act as the first point of contact for people leaders who need assistance navigating J&J’s self-service processes and systems to manage their teams. In addition, this role provides general administrative support to the business.

Requirements

BA/BS degree preferred or equivalent, relevant work experience
Proven ability to manage concurrent responsibilities, prioritize and manage projects in a fast-paced environment
Great relationship management and communication skills
Ability to interact with all levels of the organization in a professional manner
High attention to detail
Great ethics, especially when accessing or handling confidential information
Ability to stay organized, prioritize and achieve deadlines in a fast-paced environment
Proficient in Microsoft Office
Strong problem solving, data analysis and analytical skills
Operate as a team and/or independently while demonstrating flexibility to changing requirements

Nice To Haves

Experience with ADP or similar payroll/HRIS desired

Responsibilities

Partner with managers to open new requisitions and schedule interviews
Partner with the Recruiting & Onboarding (R&O) and Talent Acquisition (TA) Teams to support onboarding
Deliver new hire orientation and be a subject matter expert for new hires
Walk managers through processing promotions, salary changes, reporting changes, terminations or other employee changes
Act as the key point of contact for time and attendance-related topics for hourly employees (if applicable)
Collaborate with TA, BUHR, and Managers, to provide an excellent employee experience and encourage positive company morale
Escalate issues with manager tasks to the appropriate internal resource and ensure resolution
Proactively identify gaps in existing processes and take the initiative to implement agreed changes
Enable compliance and participate with audits
Assist with planning and executing team and company events, including catering coordination
Work on projects where independent action and initiative are required in resolving problems and developing recommendations
Other duties as assigned

Benefits

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits