Business Systems Analyst (LMS)

RIVO Holdings, LLCSan Diego, CA
4h$85,000 - $105,000

About The Position

Are you a systems‑savvy problem solver who loves turning business needs into clear, testable requirements? RIVO is excited to add an experienced Business Systems Analyst (LMS) to our team to help us execute high‑quality releases, reduce production defects, and scale a consistent, auditable delivery process for our proprietary Loan Management platform (LMS). This is the ideal role for a strong individual contributor who thrives in a fast‑paced environment and wants to deepen their technical expertise while collaborating cross-functionally to create a consistent, auditable software delivery process. If you’re a self‑starter with solid technical skills and a passion for UAT - we want to hear from you!

Requirements

  • Hands‑on experience writing requirements/AC and test scenarios/cases.
  • Proven UAT coordination and defect management chops.
  • Working knowledge of RBAC and the user‑access lifecycle.
  • Comfortable in Jira/Azure DevOps (or similar).
  • Self‑starter, ownership mindset—you proactively learn, clarify, document, and move work forward.
  • Clear communicator across technical and non‑technical partners.
  • 1-4 years in Business Systems Analysis, Systems Analysis, Product Analysis, QA/UAT, or similar role.
  • Bachelor’s in Management Information Systems, or related field (or equivalent experience).

Nice To Haves

  • Prior experience in Lending, servicing, fintech, or regulated financial experience a plus.
  • Basic SQL for validation and audit/compliance familiarity a plus.

Responsibilities

  • Translate business needs into clear requirements, user stories, and acceptance criteria.
  • Map process changes across the loan lifecycle; call out impacts, dependencies, and risks.
  • Coordinate UAT: design scenarios, track execution, and secure sign‑off.
  • Drive defect management: precise repro steps, severity, business impact, and follow‑through.
  • Validate release readiness with checklists, documentation, and cross-team alignment.
  • Support access governance (on/offboarding, RBAC docs) with Ops and Compliance.

Benefits

  • Optimal Work-Life Balance: Benefit from a schedule with no evening or weekend work – enjoy your weekends for relaxation and personal time
  • Childcare & Family Support: Receive up to $5,000 annually in childcare reimbursement to ease the balancing act of work and family & Exclusive access to comprehensive fertility treatment coverage to financially support your family-building journey
  • Stay Fit for Free: Join our FREE weekly group workouts and keep your health and energy levels at their peak
  • Company Events & Social Hours: Enjoy regular happy hours and company-wide events to celebrate achievements and build community with fellow employees
  • Padres Tickets: Catch a Padres game with exclusive access to season long raffle drawings in the RIVO ticket section. Go Padres!
  • Daily Perks: Savor FREE coffee, energy drinks, and snacks – fueling your productivity and satisfaction!
  • Parking & Commute Made Easy: Say goodbye to commuting hassles and high gas prices – enjoy a company-paid parking or MTS pass
  • Dedication Incentives: Opportunity to earn more money with our perfect attendance incentive – your dedication and reliability deserve recognition
  • Generous Time Off: Recharge and live your best life with company paid holidays and PTO each year
  • Comprehensive Health Coverage: Benefit from medical, dental, and vision plans with a 70/30 cost share—because your well-being is our priority
  • Secure Your Future: Take advantage of our 401(k) plan with employer matching to invest in your future with confidence
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