Business Systems Analyst (Salesforce)

CGI•Dallas, TX

About The Position

This role will require someone in Cleveland, OH, Miamisburg, OH, Pittsburgh, PA, Dallas, TX, or Birmingham, AL. CGI is hiring a Business System Analyst with Salesforce knowledge to join our dynamic team. For this role on this particular client engagement, employer sponsorship of immigration related visa and/or green card status as part of the PERM process will not be available. At CGI, you get to build solutions as a full-time consultant with a world-class IT company. You will be involved in a mission critical project, working with a team of smart, dedicated people like yourself who build quality solutions for a variety of customers. Take your talents to a company that inspires growth and values your ideas. Work on projects for one of the largest financial institutions in US. Work in a challenging technical environment and gain exposure of advanced tools and technology suites Your future duties and responsibilities: In collaboration with the Project Manager and other team members, the successful candidate will be responsible for: . Participating in requirements analysis, data gathering, interviews and facilitated sessions, analyzing and documenting functional business requirements to assist in the software development . Formulating and defining systems scope and objectives based on both user needs and business systems, technical, and industry requirements . System Analysis to improve the user interfaces, business processes, data quality & data/reporting coverage . Lead the JAD sessions and stakeholder refinement sessions . Configure and customize solutions using Salesforce platform to support critical business functions and meet project objectives and client requirements . Data Analysis and development of SQL Scripts . Devising/ implementing new data reports for end users as requested . Responding to ad-hoc data enquiries from data consumers/end users . Providing advice to data consumers on what data can be provided either in data feeds or in reports . Working with developers and subject matter experts to identify risks or compromises and facilitate adjustments needed to meet project objectives . Participate in product release activities . Devising or modifying procedures to solve complex problems . Supporting the IT lifecycle processes

Requirements

This is an intermediate level position with a bachelor's degree plus 6 years of relevant technical experience required.
Experience in Salesforce configuration and customization
Experience in integrating Salesforce with external systems
Understanding of and experience with the banking industry
Strong business analysis skills
Experience working in agile framework
Knowledge of SQL is MUST
Strong leadership and collaborative skills with willingness to take ownership and responsibility for multiple assignments
Superior analytical and problem-solving and resolution skills, and ability to adapt quickly
Self-motivation and strong time management and organizational skills
Ability to tackle challenging work situations and to resolve conflicts in a positive manner
Strong communications (verbal and written) skills and solid technical writing experience

Nice To Haves

REST API (Web services) and Microservices expertise is Plus
Knowledge of Postman and Swagger is Plus

Responsibilities

Participating in requirements analysis, data gathering, interviews and facilitated sessions, analyzing and documenting functional business requirements to assist in the software development
Formulating and defining systems scope and objectives based on both user needs and business systems, technical, and industry requirements
System Analysis to improve the user interfaces, business processes, data quality & data/reporting coverage
Lead the JAD sessions and stakeholder refinement sessions
Configure and customize solutions using Salesforce platform to support critical business functions and meet project objectives and client requirements
Data Analysis and development of SQL Scripts
Devising/ implementing new data reports for end users as requested
Responding to ad-hoc data enquiries from data consumers/end users
Providing advice to data consumers on what data can be provided either in data feeds or in reports
Working with developers and subject matter experts to identify risks or compromises and facilitate adjustments needed to meet project objectives
Participate in product release activities
Devising or modifying procedures to solve complex problems
Supporting the IT lifecycle processes