Caesars Rewards Ambassador-Full Time (Caesars Atlantic City)
About The Position
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. Our Mission: “Create the Extraordinary” Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.” Our Values: “Blaze the Trail, Together We Win, All-In on Service” Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. Enhances the growth of gaming revenues through the development of our customer base. Actively walks the casino floor to sell and enroll new customers in the customer loyalty program (Caesars Rewards program). Maintains relationships with valued gaming guests and markets our gaming product to all guests. Supports Caesars Rewards team when needed. $18.00 PER HOUR
Requirements
- Must be at least 21
- Minimum of two (2) years of guest services experience preferred
- Must have the ability to resolve stressful situations
- Must have exceptional guest service skills
- Must have excellent interpersonal, communication, team-building and problem-solving skills
- Must be able to work extended hours during special events, including limited overnight travel
- Must have the ability to work flexible schedules, including nights, weekends and holidays
- Must be willing to adhere to all New Jersey gaming regulations and guidelines
- Must be able to move quickly around property
- Must be able to stand or sit for an extended periods of time
- Must be able to lift 20lbs
- Must be able to work independently and proven to be initiative-taking
- Must be able to respond calmly and make rational decisions when handling guests’ needs
- Must be able to tolerate areas holding secondhand smoke
- NJ CER REQUIRED
Nice To Haves
- College degree preferred
Responsibilities
- Welcomes guest, provides exceptional customer service, encourages guest to enroll in our new card sign up program and create brand loyalty.
- Must possess the ability to actively and constantly sell a product.
- Follows all relevant policies and procedures, keep confidentiality of information
- Ability to communicate with other departments both on property and within all Caesars entertainment, also with vendors/partners.
- Be familiar and help with promotions and events.
- Showcase exemplary usage of RTCM- system used for greeting guests and maintaining high visibility on the casino floor.
- Promote in Casino and Marketing events both on and off property.
- Meet and greet guests and keep the highest levels of courtesy, friendliness, and hospitable attitude throughout interactions
- Position is designated as Atlantic City Operations for cross-property marketing purposes.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
