Cafe Supervisor

Gorman & Company • Kenosha, WI

1d • $17

About The Position

Join our team as a Café Supervisor at The Stella Hotel & Ballroom! Do you love creating a welcoming café experience while leading a team and keeping operations running smoothly? The Stella Hotel & Ballroom is looking for an energetic and service-focused Café Supervisor to oversee daily café operations, support staff, and ensure every guest enjoys a memorable experience. This role is perfect for someone who enjoys hospitality, thrives in a fast-paced environment, and wants to help create engaging events and experiences within the café.

Requirements

• 3–5 years of experience in hospitality, café operations, hotel food & beverage, or banquet supervision.
• Strong customer service skills and a passion for creating positive guest experiences.
• Experience with point-of-sale systems and basic hospitality technology.
• Ability to lead and support a team in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Comfort working a hands-on role that includes guest interaction, service support, and operational oversight.

Responsibilities

• Oversee daily operations of the café including service execution, cleanliness, and guest experience.
• Provide welcoming, personalized service to guests while supporting the café team during shifts.
• Manage scheduling, staffing coverage, and labor costs for approximately five café shifts per week.
• Maintain inventory of food, beverages, and supplies and ensure displays are stocked and visually appealing.
• Monitor café profitability through cost control and quality service standards.
• Train, coach, and support café staff while promoting a positive team environment.
• Plan and help execute café events and programming to drive guest engagement and revenue.

Benefits

• Starting at $17 per hour
• Approximately 34.5 hours per week.
• Full benefits package including medical, dental, vision, disability coverage, and more.
• 401(k) with 6% company match.
• 14.5 days PTO and paid holidays.
• Opportunity to help shape unique café events and experiences at a vibrant hotel property.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed