Call Center Rep With Bachelors Degree

TEKsystems•Irving, TX

6d•$19 - $24•Onsite

About The Position

Two positions with an auto finance company starting in April. You will be interviewing for both roles, and it's important to be open to either opportunity, as the hiring manager will decide which position to offer. Job Description: Completed 4 year Bachelor’s Degree Required Customer Care Representative Monday - Friday 8 AM - 5 PM with one late night a week 9 AM - 6PM. Will also include one late Friday rotating every four weeks which also includes 1-2 Saturdays a month 8 AM -12 PM. Answering incoming calls throughout the day from customers who need assistance with their account, payment information, title request, and payment options. Customer Accounts Representative Monday - Friday 8 AM - 5 PM with two late nights a week 11 AM - 8 PM (late nights are never on Friday) with 1-2 Saturdays a month 8 AM – 12 PM. This position is a light collections positions, meaning you’re calling customers who have only missed one payment (between 1 and 29 days past due). Compensation: Bachelor’s Degree Required: + $.50 raise for Spanish speakers $21.50/hr. - for candidates with less than 3 y ears of professional experience $23.00/hr. - for candidates with more than 3 years of professional experience

Requirements

Completed 4 year Bachelor’s Degree Required
Financial experience
Call center
Data entry
Auto finance
Bachelor's degree

Responsibilities

Answering incoming calls throughout the day from customers who need assistance with their account, payment information, title request, and payment options.
Calling customers who have only missed one payment (between 1 and 29 days past due).