Campstore Associate

Snow Peak USA, Inc.•Long Beach, WA

5d•$19 - $20•Onsite

About The Position

The Campstore Associate is a brand ambassador and essential frontline representative for Snow Peak, creating excellent experiences for Campfield guests visiting our Campstore. Reporting to the Campstore Lead, this position supports day-to-day operations of the Campstore and café.

Requirements

1 year working in a retail or hospitality environment
Food Worker Card
MAST Alcohol serving qualifications
Extraordinary customer service
Excellent problem-solving skills
Basic mathematics and cash handling
Basic knowledge of operating computers and POS (point-of-sales) systems
Reliable and professional
Friendly and engaging with all types of people
Gracefully adapt to periodic and rapid change
Prolonged periods standing
Ability to lift and carry up to 50 pounds

Responsibilities

Support all operations and functions at the Campstore including, food prep, food service, retail support, restocking, and cleaning.
Respond to guest questions and escalate issues to lead or manager as needed.
Process customer transactions efficiently and accurately in alignment with POS procedures.
Support sales and merchandizing of gear, apparel, supplies, food & beverage at the Campstore.
Educate customers on brand history, products, offers, promotions, and events.
Increase sales and rentals by connecting with customers, asking open-ended questions to make relevant suggestions.
Execute all operational processes effectively and efficiently.
Ensure that all health, safety, and security rules are followed.
Contribute to a positive working environment by being approachable, respectful, responsible, and team oriented.
Performs other related duties and projects as assigned