Campstore Associate

Snow Peak USA, Inc.Long Beach, WA
5d$19 - $20Onsite

About The Position

The Campstore Associate is a brand ambassador and essential frontline representative for Snow Peak, creating excellent experiences for Campfield guests visiting our Campstore. Reporting to the Campstore Lead, this position supports day-to-day operations of the Campstore and café.

Requirements

  • 1 year working in a retail or hospitality environment
  • Food Worker Card
  • MAST Alcohol serving qualifications
  • Extraordinary customer service
  • Excellent problem-solving skills
  • Basic mathematics and cash handling
  • Basic knowledge of operating computers and POS (point-of-sales) systems
  • Reliable and professional
  • Friendly and engaging with all types of people
  • Gracefully adapt to periodic and rapid change
  • Prolonged periods standing
  • Ability to lift and carry up to 50 pounds

Responsibilities

  • Support all operations and functions at the Campstore including, food prep, food service, retail support, restocking, and cleaning.
  • Respond to guest questions and escalate issues to lead or manager as needed.
  • Process customer transactions efficiently and accurately in alignment with POS procedures.
  • Support sales and merchandizing of gear, apparel, supplies, food & beverage at the Campstore.
  • Educate customers on brand history, products, offers, promotions, and events.
  • Increase sales and rentals by connecting with customers, asking open-ended questions to make relevant suggestions.
  • Execute all operational processes effectively and efficiently.
  • Ensure that all health, safety, and security rules are followed.
  • Contribute to a positive working environment by being approachable, respectful, responsible, and team oriented.
  • Performs other related duties and projects as assigned

Benefits

  • paid time off for qualifying sick leave
  • wilderness first aid certification
  • annual company retreat and/or camping trip
  • public transportation assistance
  • bike commuting allowance
  • Employee Assistance Program (EAP)
  • Snow Peak gear package
  • access to third-party outdoor gear discounts
  • generous discounts on Snow Peak gear and apparel
  • medical coverage with vision and alternative care
  • comprehensive dental
  • employer match to retirement contributions
  • short and long-term disability insurance
  • life and AD&D insurance
  • paid vacation and holidays
  • paid family and medical leave
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