Capability Manager - Remote

UnitedHealth Group•Fort Washington, PA

4d•Remote

About The Position

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. The Capability Manager is responsible for specific services, functions, and solutions available internally or as a supporting element of a product. Positions in this function play a critical role in ability to deliver products using Agile delivery methods to market and/or manage internal business functions. Capability management requires alignment to business and/or product strategy, effective design and development, and ongoing management of capability portfolio across the full lifecycle to ensure business-specific or cross-enterprise impact. Market insights are leveraged to monitor trends and external landscape, and to inform capability strategies and customer use case scenarios. Positions in this function are accountable for delivering sustainable, financially sound solutions that solve a specific problem and enable successful external product delivery and/or internal business function performance, while driving adoption with internal business clients and define future capability direction that supports business strategy and new opportunities

Requirements

2+ years of experience in Product Ownership
2+ years of Agile experience
2+ years of experience gathering requirements from the client/business and documenting
2+ years of experience with process improvement, workflow, benchmarking and / or evaluation of business processes
Intermediate or higher level of proficiency with PC based software programs and automated database management systems required (Excel, Access, PowerPoint)

Nice To Haves

PM Certification
Agile Certification
Experience with transitioning a large matrix organization to an agile environment

Responsibilities

Assess and interpret customer needs and requirements
Identify solutions to non-standard requests and complex problems
Solve moderately complex problems and/or conduct moderately complex analyses
Work with minimal guidance; seek guidance on only the most complex tasks
Translate concepts into practice
Coach, provide feedback, act as a resource and guide others
Generally, work is self-directed and not prescribed
Communicate analysis including trends and opportunities to clients and the business in writing and verbally
Solve problems, manage multiple priorities and research conflicting and/or inaccurate data
Apply your working knowledge of relational databases, database structures