Cardiac Device Specialist

St. Luke's University Health Network•Bethlehem, PA

About The Position

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

Requirements

High School Graduate.

Nice To Haves

1-2 years of healthcare experience preferred.
Pacemaker, Tachycardia, Bradycardia, and Device Interpretation training (preferred).
Basic EKG training (preferred).

Responsibilities

Perform device interrogations (in office and remote) and apply programming changes in accordance with established protocols and provider orders.
Analyze device functions, including parameters, sensing/capture thresholds, lead integrity, and battery status.
Identify and escalate abnormal findings, arrhythmia episodes, and device or lead malfunctions to supervising providers.
Conduct postimplant evaluations, including patient education, wound-care instruction, and staple/suture removal under supervision.
Review interrogations completed by industry representatives and ensure accuracy and compliance with clinic standards.
Interpret stored and real-time intracardiac electrograms; identify dysrhythmia and evaluate appropriate/inappropriate device therapy.
Serve as a patient educator and resource regarding device care, follow-up requirements, and remote monitoring processes.
Triage patient calls directed to the device clinic.
Assist in developing and maintaining algorithm-driven programming protocols and device recall management processes.
Schedule patients for follow-up appointments in alignment with Medicare and device clinic guidelines.
Maintain device clinic supplies and equipment.
Support orientation and training of new staff members.
Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information.
Complies with Network and departmental policies regarding issues of employee, patient, and environmental safety and follows appropriate reporting requirements.
Demonstrates/models the Network’s Service Excellence Standards of Performance in interactions with all customers (internal and external
Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety.
Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes, and practices.
Complies with Network and departmental policies regarding attendance and dress code.
Demonstrates competency in the assessment, range of treatment, knowledge of growth and development, and communication appropriate to the age of the patient treated.
Other related duties as assigned