Care Coordinator

St. Luke's Cataract & Laser Institute•Tarpon Springs, FL

1d•Onsite

About The Position

The Care Coordinator is responsible for supporting the relationship between the referring physician and the treating physician. This is accomplished by overseeing the patient journey from the time of referral to exam completion and closing the communication loop with the referring physician.

Requirements

High School Diploma
Knowledgeable in HIPAA, Privacy and Security and the Privacy Rule
Good organizational skills with ability to prioritize tasks
Strong working knowledge of EHR and EPM
Familiar with ophthalmic terms and clinic flow. – how to read a chart
Computer data entry, filing, spelling and telephone skills
Good verbal/written skills
Relates well with co-workers, other staff, and medical staff
Conscientious regarding confidentiality and aware of confidentiality guidelines of the material that will be handled

Responsibilities

Ability to manage all inbound and outbound communication with healthcare providers
Assist the clinic staff with care coordination and communication with external providers
Ensure that referred patients are scheduled in a timely manner
Conduct outbound call programs
Ensure all incoming records are delivered to the correct provider in a timely fashion (coming in via mail, fax, NextGen Share, etc.)
Ensure all incoming medical records are incorporated into the patient’s electronic medical record
Must be flexible in order to undertake a variety of miscellaneous duties and performs other job functions as assigned by the Clinic Quality Manager